One catalog for every product and feature.
Start with the product your customers, team, or drivers use, then search the features included in every plan.
Every plan includes every feature. Pricing defines prices, usage charges, and services.
Every plan includes every feature.
Ordering.co is a set of products your customers, store teams, drivers, and developers use. Each feature lives in one or more of them, and categories group features by the job they do.
Prices, usage charges, and services are defined on Pricing.
Products
Ordering channels
Where your customers place orders.
Your restaurant’s branded ordering website.
Your restaurant’s branded iOS and Android app.
A multi-store ordering website for your marketplace.
Your marketplace on iOS and Android.
Self-ordering screens inside the store.
Phone orders taken by your agents.
Customers order through conversations inside your online ordering experience.
Customers order through WhatsApp conversations.
Operations
Where your team and drivers run every order.
Store teams receive and manage orders on a tablet or phone.
Stores, menus, users, orders, and reports in one place.
Drivers receive, navigate, and complete deliveries.
Build and connect
How your systems and tools connect.
Connect your systems and AI tools to Ordering.co.
By business type
How the products fit a type of operation.
Programs
Ways to work with Ordering.co.
Features
Ordering experience
How customers find you, browse, and place orders on every channel.
32 featuresBranded ordering website
An ordering website with your brand on your own domain.
Branded customer apps
iOS and Android ordering apps with your brand, published to your developer accounts.
Progressive web app
Customers add your ordering site to their home screen for quick reordering.
Self-ordering kiosk
Customers order and pay from tablets or large screens in your store.
Call center ordering
Agents find customers by phone number, take orders, and reorder from one screen.
Omnichannel ordering
Take orders on the web, native apps, WhatsApp, AI ordering, kiosks, call center, and supported custom frontends, all in one order flow.
AI ordering on the web
Customers place orders through a conversation inside your online ordering experience.
WhatsApp AI ordering
Take orders through WhatsApp conversations with your catalog, stores, and fulfillment rules.
QR code ordering
Customers scan a QR code to order from the table, counter, or curbside.
Order types
Delivery, pickup, dine in, curbside, and drive thru, configured per store.
ASAP and scheduled orders
Customers order for as soon as possible or for a specific date and time.
Catering orders
Take large and planned orders with catering workflows.
Table reservations
Customers book a table, and the reservation reaches the store team.
Appointments and services
Sell services that customers book for a time slot.
B2B ordering
Sell wholesale and direct to consumers from one dashboard and storefront.
Website ordering widgets
Add ordering to an existing website with embeddable widgets.
Sell on social media
Share ordering links on Facebook, Instagram, TikTok, and other social channels.
Ordering from Google
Connect your Google Business Profile so customers can start an order from search.
Customer accounts
Each customer keeps an account with saved addresses, cards, and order history.
Login options
Sign in with email or phone and password, or a one-time code by email or SMS.
Social login
Customers sign up and log in with Facebook, Google, or Apple.
Personalized home page
A home page with banners, ongoing orders, and the stores that serve the customer’s address.
Search and filters
Search and browse by product, store, and category, with filters that include price.
Direct store links
Share a link that opens a specific store page.
Favorites
Customers save favorite orders, products, and stores.
Quick reorder
Customers repeat a previous order in a few taps from their order history.
Personalized recommendations
Suggest items based on what each customer ordered before.
Multi-language ordering
Translate your platform, stores, and products into several languages.
Contactless handoff
Offer contactless drop-off and curbside pickup.
Live order tracking
Customers follow the order status and the driver’s location in real time.
Shareable order confirmation
Share an order confirmation link with guests.
Help section
A built-in guide that helps customers use your ordering channels.
Cart, checkout, and payments
Cart rules, fees, taxes, and the ways customers pay.
22 featuresGuest checkout
Customers order without creating an account.
One-screen checkout
A checkout and confirmation page designed to finish the order in one screen.
Cart editing
Change quantities and options, remove items, or empty the cart in a few clicks.
Cart sync across channels
The cart stays in sync when the customer switches between web and app.
Real-time cart validation
Checks availability, address changes, and promotions before the order is placed.
Saved addresses
Customers save several addresses and choose one at checkout.
Out-of-zone address alerts
Customers are told when an address is outside the delivery area.
Automatic taxes
Taxes calculated by store and product, with support for several taxes and tax-exempt items.
Delivery fees by zone
Delivery fees calculated in real time from the customer’s delivery zone.
Service fees
Service fees set by store and by product.
Platform fee
Add a platform fee that customers pay at checkout.
Driver tips
Preset tips as a percentage or fixed amount, plus a custom tip option.
Online card payments
Accept cards online through Stripe and other supported processors.
Saved cards
Customers save a card and pay with one click.
Custom checkout fields
Ask customers for extra details at checkout, such as notes, preferences, or order information.
Apple Pay and Google Pay
Wallet payments processed through Stripe.
PayPal
Customers pay with PayPal.
Local payment methods
Redirect-based local payment methods supported by Stripe.
Cash and card on delivery
Accept cash or card when the order is delivered or picked up.
Payment methods by channel and order type
Choose which payment methods appear on each channel and order type.
Multi-store checkoutMarketplace
Customers buy from several stores in one checkout.
Split paymentsMarketplace
Split each payment between the platform and stores automatically with Stripe Connect.
Order management
Receiving, preparing, and updating orders in the store.
15 featuresReal-time order management
Receive, accept, reject, and update orders as they arrive.
Merchant app on tablet and phone
Store teams manage orders from a tablet or phone on iOS and Android.
Manual orders
Create and edit orders by hand from the dashboard.
Order printing
Print tickets from the dashboard or the Merchant app, including Star Micronics printers.
Pickup display
Show customers which orders are ready for pickup.
Prep and delivery times
Set ordering windows, preparation times, and delivery times for each store.
Order time targets
Track each order against target times in real time.
Order not ready handling
Handle orders that are not ready when the driver arrives.
Cancellations and refunds
Cancel or reject orders and refund to the customer’s wallet or original card payment.
Order filters
Filter live and past orders by status, store, channel, and more.
Order notifications
Automatic order emails and push notifications keep customers updated.
In-order chat
Customers, stores, drivers, and admins message each other inside each order.
Real-time sync
Orders stay in sync across ordering channels, the dashboard, and driver apps.
POS phone ordering extension
Create phone orders in your system with customer details filled in automatically.
Support tickets
Organize customer inquiries and order issues by type, priority, and resolution.
Stores and locations
Multi-store, multi-brand, and delivery-zone setup.
17 featuresMulti-store management
Run many stores and locations from one dashboard.
Multi-store owners
Give one owner or manager access to several stores.
Brand management
Manage several brands and the stores that belong to each one.
Delivery zones
Draw delivery zones on a map or import KML files, and adjust them anytime.
Shared delivery zones
Use the same delivery zone for several stores.
Cities
Add and manage the cities you operate in, without a limit.
Store order types
Choose which order types each store accepts.
Store page layouts
Choose a layout for each store page.
Store websitesMarketplace
Give each store its own ordering website on a custom domain.
Store SEO and social links
SEO settings and social profiles for each store.
Channels per store or brand
Give individual stores or franchise brands their own website and app channels.
Multi-country platform
Country domains that send each customer to the right site automatically.
Store categories and ribbonsMarketplace
Organize stores by category and highlight them with ribbons.
Store signup and approvalMarketplace
Businesses apply to join your platform and you approve them.
Store invoicesMarketplace
Create invoices for stores with custom commissions and prices.
Kiosk management
Set up and manage your kiosks from the dashboard.
Marketplace business listingMarketplace
Store listings with business types, ribbons, featured stores, and a Highest rated row.
Delivery and drivers
Dispatch, driver operations, and courier partners.
21 featuresDriver app for deliveries
Drivers receive, accept, and complete orders, with navigation and proof of delivery.
Delivery dashboard
Watch orders and drivers on a live map and change status in one click.
Unlimited drivers
Add as many drivers as your operation needs.
Driver management
Manage drivers, availability, and who is active or on a break.
Driver teams
Organize drivers into teams with their own managers.
Driver signup
Drivers apply through a simple signup flow.
Manual assignment
Assign an order to a driver in one click.
Automatic assignment
Assign drivers automatically with delivery automation rules.
Order batching
Group several orders into one driver trip.
Driver location history
See each driver’s live location, with saved locations and routes.
Proof of delivery
Drivers confirm drop-off with a PIN code, a photo, a video, or a signature.
Navigation apps
Drivers navigate with Google Maps or Waze.
Driver app settings
Adjust the delivery steps drivers follow in the app.
Driver schedules
Schedules that switch drivers on and off automatically.
Driver availability
Mark drivers busy automatically and monitor who can take an order.
Location-based status updates
Order status updates when the driver reaches the store or the customer.
Pickup and drop-off checks
Require drivers to pick up at the store and deliver at the customer’s address.
Advanced delivery estimates
More precise delivery time estimates for customers.
Third-party delivery
Dispatch orders to supported courier companies.
Delivery companies
Assign deliveries to the delivery companies you work with.
Driver invoices
Create invoices for drivers with custom commissions and prices.
Marketing and loyalty
Promotions, wallets, loyalty, and customer engagement.
15 featuresCoupons and discounts
Coupons and automatic discounts for each store.
Advanced offers
Promotions with customer segments and rule combinations.
Ad banners
Promotional banners in your ordering channels.
Upselling
Recommend products before checkout.
Cart recovery
Automatic email, push, or SMS reminders when customers leave without checking out.
Open cart tracking
See carts that customers started but did not finish.
Cash wallet and cashback
Customers keep a cash balance and earn cashback you manage from the dashboard.
Points wallet
Customers earn and spend reward points you manage from the dashboard.
Loyalty levels
Tiered loyalty programs that reward repeat customers.
Gift cards
Sell gift cards that customers redeem on their orders.
Marketing automation
Send mass campaigns by email, WhatsApp, SMS, and push notification.
Customer growth tools
Mass campaigns, personalized promotions, loyalty wallets, gift cards, and referral invitations to win and keep customers.
Referral invitations
Customers invite friends with a link; when a friend signs up, both earn points or money.
Customer records
Customer profiles with order history, ready to export.
SEO settings
Titles, descriptions, and URLs for your platform, products, and categories.
Reports and reviews
Performance reporting, exports, and customer feedback.
7 featuresBusiness reports
Sales, product, and store performance reports.
End-of-day reports
Close each day with end-of-day reporting for your stores.
Advanced report filters
Filter reports by brand, store, channel, and period.
Driver reports
Driver performance reports with filters.
Data exports
Export orders and customers to build your own reports.
Reviews and ratings
Customers review stores, products, and drivers, and drivers and admins rate customers.
Activity logs
See who changed what in the dashboard.
Administration and security
Users, roles, content, branding, and account protection.
15 featuresAdmin dashboard
Configure your platform, stores, and operations from one dashboard.
Branded dashboard
Show your brand in the admin dashboard.
User roles
Admin, store manager, call center operator, and customer roles.
Unlimited users and customers
Add as many team members and customers as you need.
Themes and branding
Adjust the colors and look of your ordering channels.
Business settings
Configure store details, sign-up rules, operation limits, fees, and email identity from the Dashboard.
Content management
Edit pages, the home page, the footer, and help content with the built-in CMS.
Custom domain and SSL
Use your own domain, protected with an SSL certificate.
Automatic updates
New releases reach your platform automatically.
Managed cloud infrastructure
Managed AWS infrastructure with auto-scaling, high availability, monitoring, and backups.
Global CDN
Images and static assets delivered through a global CDN to improve load times across supported regions.
Platform security
Encrypted data transmission, access controls, continuous monitoring, and backups protect business and customer data.
Session management
Review and end user sessions to keep accounts secure.
Bot protection
reCAPTCHA protects signup and login from bots.
Verified signups
Require email and phone verification after signup.
Integrations and developer tools
Connections, APIs, and ways to extend the platform.
10 featuresIntegrations
POS, payment, delivery, loyalty, and analytics connections.
Ordering Connect
The integrations hub in the Dashboard, where you connect and manage your integrations.
Marketplace integrations
Connect supported third-party marketplaces, including DoorDash, Just Eat, Uber Eats, and Rappi.
API access
Build on the Ordering.co API with keys managed by user level.
MCP access
Connect Claude Code, ChatGPT, Codex, and other compatible AI tools to your Ordering.co account through MCP.
Custom frontend experiences
Build your own ordering experiences on the Ordering.co API and MCP.
Webhooks
Send order and platform events to your own systems.
Plugins
Extend the platform with plugins.
Zapier
Connect to thousands of apps through Zapier.
Analytics and tracking
Google Analytics with ecommerce tracking, Meta Pixel, and Segment.
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