Marketing and loyalty

Sell gift cards customers can send and redeem.

Create gift-card products with your own amounts and images. Customers buy one from your website or customer app, send it to a recipient by email, and redeem it into their Cash Wallet to spend on a future order.

Gift cards

What you can do

  • Gift-card products you create

    Create as many gift-card products as you want, each with its own amount and image, from the Dashboard.

  • Configurable amounts

    Set the amount for each gift-card product you offer.

  • Customers buy and send them

    Customers buy a gift-card product from your website or customer app and send it to a recipient with a title and a message.

  • Delivered by email

    The recipient gets the gift card by email.

  • A code and a password to redeem

    Redeeming a gift card takes its code and a password, so it is harder to use than a card left lying around.

  • Redeemed into Cash Wallet

    Once redeemed, the gift card's amount is added to the recipient's Cash Wallet to spend on a future order.

  • Pending and redeemed status

    Gift card manager lists every card as Pending or Redeemed, with the purchaser, redeemer, purchase date, and redeemed date.

  • Turn it on for your platform

    Turn gift cards on or off for your platform from the Dashboard.

Dashboard

Create as many gift-card products as you need.

Turn gift cards on for your platform, then create gift-card products from the Dashboard, each with its own name, amount, and image.

  • Turn on gift-card availability for your platform
  • Create a gift-card product with a name, an amount, and an image
  • Enable or disable a gift-card product at any time
  • Create as many gift-card products as you want, for as many amounts as you offer
Dashboard gift-card list with Small, Medium, Big, and Grand Gift products and their amounts, an Add new gift card button, and a Small Gift product open with its image, name, and amount fields.

Website and customer app

Customers buy and send gift cards.

From your website or customer app, customers buy a gift-card product you created and send it to a recipient by email.

  • Customers choose one of the gift-card products you created and buy it from the website or customer app
  • Customers add a recipient, a title, and a message before they send it
  • The recipient gets the gift card by email
  • Each gift card keeps the amount and image of the product it was bought from
A woman in a denim jacket smiling and raising a fist while looking at her phone, with an open laptop and a plant on the desk.

Website and customer app

Redeeming a gift card credits the Cash Wallet.

The recipient enters the gift card's code and password to redeem it, and the amount is added to their Cash Wallet to spend on a future order.

  • Enter the gift card's code and password to redeem it
  • The redeemed amount is added to the recipient's Cash Wallet
  • Track every card as Pending or Redeemed in Gift card manager, with the purchaser, redeemer, purchase date, and redeemed date
Redeem gift card screen on a phone with a gift card code field, a password field, and an Apply to your balance button, next to a couple opening gift boxes.

Grow brand awareness and bring customers back.

Gift cards are a program you shape around your business and products, then add to the marketing campaigns you run.

  • Customers can buy and send a gift card without wrapping or shipping anything physical
  • Set up a gift-card offer for a specific product in your catalog, with your own conditions and rules
  • Gift cards can help bring customers back to your brand
Three photos of people smiling at a phone: a woman working at a laptop, a couple looking at a phone together, and a woman raising a fist while looking at her phone next to an open laptop.

How it works

From setup to the next order.

  1. 01Create your gift-card products

    Turn on gift cards in the Dashboard, then create a product for each amount and design you want to offer.

  2. 02Customers buy and send them

    A customer buys a gift card from your website or customer app and sends it to a recipient by email.

  3. 03Recipients redeem the balance

    The recipient enters the card's code and password, and the amount is added to their Cash Wallet.

Good to know

  • Redeeming a gift card adds its amount to the recipient's Cash Wallet, the same balance covered in Customer wallets.
  • Gift card manager tracks a card's status only; it does not show a card's code, password, or balance, which stay with the card and the customer's wallet.

Related

See all features

See how it fits your operation.

Start a free trial, or walk through your setup with the Ordering.co team.

Product guide: Gift card settings