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Run stores, menus, orders, and reports from one dashboard.

The Dashboard is where you configure your platform and follow the operation: stores and brands, menus, orders and delivery, marketing, reports, users, and messages.

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  • Stores, menus, and orders
  • Delivery and marketing
  • Reports and user roles

What your team manages in the Dashboard.

Stores and brands

Multi-store management, brands, delivery zones, cities, and the order types each store accepts.

Menus and catalog

Unlimited products, options with conditions, scheduled and shared menus, and stock.

Orders and delivery

Live and manual orders, driver assignment, delivery automation rules, and third-party couriers.

Growth and reports

Coupons, advanced offers, cart recovery, loyalty, business reports, and data exports.

85 features, included in every plan.

Open in the feature catalog

9 more features work across the whole platform. The feature catalog lists them all.

Ordering experience

How customers find you, browse, and place orders on every channel.

2 features

  • Table reservations

    Customers book a table, and the reservation reaches the store team.

  • B2B ordering

    Sell wholesale and direct to consumers from one dashboard and storefront.

Menus and catalog

Products, options, menus, and availability.

18 features

  • Unlimited products and categories

    Build catalogs without limits on products, categories, or subcategories.

  • Menu management

    Manage categories, products, modifiers, add-ons, images, pricing, and availability from the dashboard.

  • Parent categories

    Group categories under parent categories to organize large menus.

  • Product options and conditions

    Modifiers with conditional options, pizza halves, ranking, and minimum and maximum selections.

  • Quantity limits

    Set a minimum order quantity for an item or limit how many fit in one order.

  • Multiple menus per store

    Run several menus or catalogs in each store.

  • Scheduled menus

    Show items only on certain days and at certain times.

  • Menus by order type

    Use a different menu for delivery, pickup, dine in, or other order types.

  • Menus by ordering channel

    Show a different menu on each ordering channel.

  • Shared menus

    Manage one menu and share it with the stores in a region, each region with its own prices.

  • Inventory and stock

    Track stock for each product and mark items out of stock.

  • Quick disable

    Turn a store, product, category, or option off in one click.

  • Vacation mode and service pauses

    Put a store on vacation mode or pause a service from the dashboard.

  • Product details

    Calories, SKU, serving size, and other product attributes.

  • Weight-based pricing

    Sell products priced by weight.

  • Product cost tracking

    Record product cost to measure margin.

  • Special instructions control

    Turn off special instructions for specific products.

  • Catalog importer

    Import stores, categories, and products in bulk.

Cart, checkout, and payments

Cart rules, fees, taxes, and the ways customers pay.

6 features

  • Automatic taxes

    Taxes calculated by store and product, with support for several taxes and tax-exempt items.

  • Delivery fees by zone

    Delivery fees calculated in real time from the customer’s delivery zone.

  • Service fees

    Service fees set by store and by product.

  • Platform fee

    Add a platform fee that customers pay at checkout.

  • Payment methods by channel and order type

    Choose which payment methods appear on each channel and order type.

  • Split payments

    Split each payment between the platform and stores automatically with Stripe Connect.

Order management

Receiving, preparing, and updating orders in the store.

9 features

  • Real-time order management

    Receive, accept, reject, and update orders as they arrive.

  • Manual orders

    Create and edit orders by hand from the dashboard.

  • Order printing

    Print tickets from the dashboard or the Merchant app, including Star Micronics printers.

  • Prep and delivery times

    Set ordering windows, preparation times, and delivery times for each store.

  • Order time targets

    Track each order against target times in real time.

  • Cancellations and refunds

    Cancel or reject orders and refund to the customer’s wallet or original card payment.

  • Order filters

    Filter live and past orders by status, store, channel, and more.

  • In-order chat

    Customers, stores, drivers, and admins message each other inside each order.

  • Support tickets

    Organize customer inquiries and order issues by type, priority, and resolution.

Stores and locations

Multi-store, multi-brand, and delivery-zone setup.

10 features

  • Multi-store management

    Run many stores and locations from one dashboard.

  • Multi-store owners

    Give one owner or manager access to several stores.

  • Brand management

    Manage several brands and the stores that belong to each one.

  • Delivery zones

    Draw delivery zones on a map or import KML files, and adjust them anytime.

  • Shared delivery zones

    Use the same delivery zone for several stores.

  • Cities

    Add and manage the cities you operate in, without a limit.

  • Store order types

    Choose which order types each store accepts.

  • Store signup and approval

    Businesses apply to join your platform and you approve them.

  • Store invoices

    Create invoices for stores with custom commissions and prices.

  • Kiosk management

    Set up and manage your kiosks from the dashboard.

Delivery and drivers

Dispatch, driver operations, and courier partners.

14 features

  • Delivery dashboard

    Watch orders and drivers on a live map and change status in one click.

  • Unlimited drivers

    Add as many drivers as your operation needs.

  • Driver management

    Manage drivers, availability, and who is active or on a break.

  • Driver teams

    Organize drivers into teams with their own managers.

  • Manual assignment

    Assign an order to a driver in one click.

  • Automatic assignment

    Assign drivers automatically with delivery automation rules.

  • Order batching

    Group several orders into one driver trip.

  • Driver location history

    See each driver’s live location, with saved locations and routes.

  • Driver app settings

    Adjust the delivery steps drivers follow in the app.

  • Driver schedules

    Schedules that switch drivers on and off automatically.

  • Driver availability

    Mark drivers busy automatically and monitor who can take an order.

  • Third-party delivery

    Dispatch orders to supported courier companies.

  • Delivery companies

    Assign deliveries to the delivery companies you work with.

  • Driver invoices

    Create invoices for drivers with custom commissions and prices.

Marketing and loyalty

Promotions, wallets, loyalty, and customer engagement.

12 features

  • Coupons and discounts

    Coupons and automatic discounts for each store.

  • Advanced offers

    Promotions with customer segments and rule combinations.

  • Cart recovery

    Automatic email, push, or SMS reminders when customers leave without checking out.

  • Open cart tracking

    See carts that customers started but did not finish.

  • Cash wallet and cashback

    Customers keep a cash balance and earn cashback you manage from the dashboard.

  • Points wallet

    Customers earn and spend reward points you manage from the dashboard.

  • Loyalty levels

    Tiered loyalty programs that reward repeat customers.

  • Gift cards

    Sell gift cards that customers redeem on their orders.

  • Marketing automation

    Send mass campaigns by email, WhatsApp, SMS, and push notification.

  • Customer growth tools

    Mass campaigns, personalized promotions, loyalty wallets, gift cards, and referral invitations to win and keep customers.

  • Referral invitations

    Customers invite friends with a link; when a friend signs up, both earn points or money.

  • Customer records

    Customer profiles with order history, ready to export.

Reports and reviews

Performance reporting, exports, and customer feedback.

7 features

  • Business reports

    Sales, product, and store performance reports.

  • End-of-day reports

    Close each day with end-of-day reporting for your stores.

  • Advanced report filters

    Filter reports by brand, store, channel, and period.

  • Driver reports

    Driver performance reports with filters.

  • Data exports

    Export orders and customers to build your own reports.

  • Reviews and ratings

    Customers review stores, products, and drivers, and drivers and admins rate customers.

  • Activity logs

    See who changed what in the dashboard.

Administration and security

Users, roles, content, branding, and account protection.

5 features

  • Admin dashboard

    Configure your platform, stores, and operations from one dashboard.

  • Branded dashboard

    Show your brand in the admin dashboard.

  • User roles

    Admin, store manager, call center operator, and customer roles.

  • Business settings

    Configure store details, sign-up rules, operation limits, fees, and email identity from the Dashboard.

  • Session management

    Review and end user sessions to keep accounts secure.

Integrations and developer tools

Connections, APIs, and ways to extend the platform.

2 features

  • Ordering Connect

    The integrations hub in the Dashboard, where you connect and manage your integrations.

  • Marketplace integrations

    Connect supported third-party marketplaces, including DoorDash, Just Eat, Uber Eats, and Rappi.

Dashboard modules

A tour of the modules your team works in.

Each module keeps one part of the operation on its own screen, from the orders coming in to the settings behind the whole platform.

  • Orders: control every incoming order

    Every order customers place shows on one straightforward screen. View it, change its status, assign a driver, or open it for the full details.

    Follow everything happening with orders in real time, and change statuses in bulk in a few clicks.

    Orders manager listing incoming orders with status, business, customer, and driver

  • Messages: reach anyone in a few clicks

    Contact your businesses, drivers, or customers instantly, in a chat that works like a messaging app, to solve an issue or answer a question about an order.

    Order conversation inside the Dashboard messages module

  • Stores: every store on one screen

    Add as many stores, and as many kinds of store, as you need. See which stores are available, disable one, check its rating, and follow how it is performing.

    Open any store to see its full details.

    Stores list with store photos, categories, and enable switches

  • Users: your customer base and team roles

    Users lists every customer who created an account on your platform, which makes your community easier to understand and grow.

    Create super admins, business owners, and city managers here too. Each user level has its own permissions on the platform.

    Customers list in the Dashboard users module

  • Business Intelligence: reports for your next move

    Analytics, reviews, invoices, and reports give your team the information it needs to plan growth from the numbers, not from guesswork.

    See Business Intelligence

    Business analytics with an orders map and sales charts in the Business Intelligence module
    Advanced reports in the Business Intelligence module

  • Delivery: drivers, managers, groups, and companies

    Everything related to delivery and drivers lives here. Create, edit, or remove drivers, driver managers, driver groups, and third-party delivery companies as your operation needs, and connect as many as you need.

    See Driver Manager

    Drivers list in the Dashboard delivery module

  • Settings: the rules behind the platform

    Edit the checkout, configure auto-assign, change currency symbols, update terms and conditions and footer pages, add or remove countries and cities, and replace wording across the whole platform.

    Basic settings screen with checkout, language, currency, and other options

Dashboard screens shown with demo stores and data.

Day to day

Stay ahead of stockouts and order changes.

  • Low-stock alerts

    Get notified when a product runs low or goes out of stock, instead of leaving it listed as available.

  • Edit a placed order

    Change a line item on an order directly from the Orders module rather than canceling and starting over.

More about the Dashboard

See it working with your operation.

Tell us how you sell and deliver, and we will walk through the products and features that fit.

Talk to Ordering.coSee pricing