Reserve a table
A customer selects the business and reserves a table for the visit.
Table reservations
Give a table reservation a place in the ordering flow.
Customers can choose a business, reserve a table, and—when they want to—place an order for their visit in the same storefront flow.
Choose a visit
Reserve a table
Prepare ahead when an order is attached
Choose the visit
Keep a simple booking simple. Add an order only when it helps the visit.
Both paths begin where customers already browse the business. The difference is whether the kitchen receives an order before the guest arrives.
Reserve and order
A customer books the table and places an order in the same flow, giving the kitchen an order to prepare against that reservation.
For the restaurant team
Bring the reservation into the places where orders are already handled.
Reservations reach the restaurant in the Ordering Merchant dashboard and the business app. An order attached to a reservation is visible before the customer arrives.
- 01Reservation arrives
The restaurant receives the reservation alongside the operating tools named in the feature source.
- 02Order context is visible
When the customer pre-orders, the restaurant can see that order before the table is occupied.
- 03Service starts prepared
The kitchen can prepare against the reservation instead of starting the order when guests sit down.
Plan the operating rules
Make the booking experience fit the way your restaurant actually serves guests.
- Guest and table policy
- Decide which party sizes and reservation windows make sense for the floor and service model.
- Restaurant workflow
- Define how the team will review reservations and coordinate an order that arrives before the visit.
- Pre-order experience
- Choose when a reservation-only visit is appropriate and when guests should be able to order ahead.
Design the reservation flow around your service.
Talk through the customer journey and the restaurant workflow you want to support.