When the standard platform isn't enough, we build on top of it.

Bring the ordering requirement that does not fit the standard platform. Start by mapping the workflow, integration or customer experience that needs to change.

  • Custom features
  • Tailored workflows
  • Integrations

Start with the operational need, then decide whether the standard platform, an integration or a tailored project is the right fit.

What we build

Ordering requirements that need a tailored approach.

  • Custom customer apps

    A customer experience with a workflow or interface that needs to be assessed beyond the standard ordering surfaces.
  • POS, ERP and back-office integrations

    A POS, ERP, accounting or inventory requirement that needs to connect to the ordering operation.
  • Bespoke ordering flowsAn ordering journey with requirements such as catering, group orders, subscriptions or B2B purchasing.
  • Kiosk and in-store

    An in-store ordering requirement where the device, operational flow or customer interaction differs from the standard experience.
  • An operation-specific experience

    A customer or staff experience that needs to reflect the rules, language or steps of your operation.
  • White-label and reseller platforms

    A branded ordering offer that needs to match the way your company serves its own customers.

How it works

Start with the operating need.

A project conversation should separate what the standard platform already covers from the workflow, integration or interface that needs a tailored approach.

  1. 01Scoping callDescribe the outcome, the people involved and the point in the ordering journey that needs to change.
  2. 02Review the optionsCompare the standard platform, configuration, API access and a tailored project against the requirement.
  3. 03Agree the delivery planConfirm the scope, responsibilities and implementation approach before work begins.
  4. 04Prepare the launchPlan the validation and launch steps around the stores, systems and people affected by the change.

Who it's for

Teams whose ordering is a product, not a setting.

  • 01

    Enterprise groups and franchises

    National brands with a proprietary POS, a loyalty program that must stay, or a call center that takes every order in the country.
  • 02

    Builders

    Marketplaces and software companies whose product needs a flow the standard platform doesn't ship yet.
  • 03

    Agencies and resellers

    Delivering a client project on Ordering.co and needing platform engineering behind it.

Build it yourself

Or assess an in-house implementation.

API access and the open-source frontend code are included with every Ordering.co product. Use them when your team needs a different level of ownership over the implementation.

Developer documentation
API access
Review the public API reference against the workflow your team needs to support.
Integration fit
Identify the systems and operating steps that need to connect to ordering.
Source-code options
Start from the open-source frontend code included with every product, and decide which surfaces your team will extend.
White label
Keep a branded ordering experience in view while deciding how much of the implementation your team owns.

Scope a project

Describe the outcome. We'll tell you what it takes.

Send a project brief through Contact, or book a scoping call. Either way, these details let us answer with specifics about platform fit and implementation options.

Include in your brief

  • What you need built or changedAn ERP integration, a catering flow, a custom app…
  • The systems and workflows involvedWhat it connects to, and who uses it.
  • Your company and rolee.g. Head of Digital, Brand Group
  • Locations or businessesHow many it covers today, approximately.

Bring the requirement. Decide the right way to build it.

Tell us what needs to change in the ordering experience or operation, and we can discuss the available paths.