01
Group assignment
Organize delivery assignments around preferences defined for each group.
Delivery operations
Make driver groups part of the delivery plan.
Use driver groups to organize the assignment logic behind different delivery workflows, then define the rules your team needs to operate with confidence.
Availability, assignment criteria, routing behavior, and reporting depend on the selected products, configuration, integrations, and delivery services.
01Define the groups
02Set the rules
03Confirm the flow
04Review the result
A deliberate assignment model
Turn operational distinctions into a shared delivery plan.
Groups give operations teams a way to frame delivery assignment around the conditions that matter to their model. Set the criteria and behavior that fit your delivery operation.
- 01
Define the groups
Start with the operational distinctions your delivery team needs to recognize.
- 02
Set the rules
Document which order and driver conditions should be considered for each group.
- 03
Confirm the flow
Validate assignment behavior, exceptions, integrations, and ownership before you go live.
- 04
Review the result
Decide which group activity and delivery outcomes your operation needs to review.
Capability areas
Use groups to ask better delivery questions.
Use these areas to plan how driver groups support assignment, visibility, and operating decisions for your delivery setup.
02
Resource planning
Plan how drivers may be allocated or reallocated as operational needs change.
03
Operational oversight
Define the relevant driver qualifications or conditions for a delivery workflow.
04
Routing inputs
Consider where grouping rules may inform the routing and delivery services in use.
05
Group activity
Identify which activity and delivery outcomes require operational review.
06
Service design
Account for delivery types or customer needs when designing group rules.
The operations view
Keep the group model visible to the people who run delivery.
Driver Groups can inform the operational view of assignments and coverage. Agree on the conditions, exceptions, and reporting needs before the workflow is configured.
- Group ownership — who maintains the operational rules?
- Delivery coverage — which delivery types need distinct handling?
- Review signals — which activity should the operation monitor?
Configuration questions
Confirm the decision points before relying on a group rule.
Choose grouping criteria that fit your delivery model, such as brand, payment method, service area, or team responsibility.
Which products and delivery services are in scope? Which rules and exceptions require verification? Which data, integrations, and reports are required?
Designed around the operation
Give delivery groups a clear operational purpose.
Start with how your operation assigns work today, then review the delivery rules and services your setup needs.
Talk to Ordering.coShape delivery assignment around the work in the field.
Tell us how your teams group drivers, handle delivery differences, and review the work that follows.