Collect exactly what an order needs, at checkout.
Add the fields your checkout should ask for, from delivery instructions to a customization request, and let customers leave a note for anything else. Every detail stays with the order for your team to act on.
Custom checkout fields
What you can do
Custom checkout fields
Add or remove fields on the checkout screen, such as delivery instructions or customer information.
Order notes
Customers leave a free-text note for anything a menu can’t capture.
Allergy and dietary notes
Customers flag food allergies or dietary restrictions with their order.
Product customization fields
Collect a specific detail tied to an item, such as embroidery text or a design request.
Delivery preferences
Ask for a preferred delivery date, time, or drop-off location.
Customer information
Collect name, contact information, and shipping address in one place.
Fields per store
Configure different checkout fields for different stores or locations.
Stays with the order
Every field collected at checkout stays attached to the order for your team to see.
Dashboard
Add the fields your checkout needs
The checkout fields a business shows are configurable, so the checkout asks customers for exactly what that store needs to fulfill the order.
- Add or remove fields on the checkout screen
- Collect delivery instructions or special requests
- Collect customer information, such as contact details
- Configure checkout fields per store or branch, so each location asks for what it needs
Website and apps
A note for anything a menu can’t capture
The Notes feature lets customers leave special instructions with their order, and gives the store clear, specific instructions for preparing it.
- Leave a free-text note with the order
- Flag a food allergy or dietary restriction so the order is prepared safely
- Ask for extra toppings, or a milder or spicier dish
- The note reaches the store with the rest of the order
Dashboard
Collect exactly what an order needs
Custom fields on orders gather additional information at the time of purchase, tailored to what a business sells.
- Gather special instructions for product customization, such as embroidery text or a design request
- Collect delivery preferences, such as a preferred delivery date and time or where to leave the order
- Capture customer preferences, such as favorite colors or flavors
- Record allergies or dietary restrictions attached to the order
Dashboard
One template for every order’s details
The Additional Order Information Template collects and organizes the information a business needs about a customer’s order in one place.
- Collect the customer’s name, contact information, and shipping address
- Collect special instructions or requests alongside those details
- Gather everything needed to process and fulfill the order in one step
- Keep order information organized so staff can answer questions quickly
Related
See all featuresSee how it fits your operation.
Start a free trial, or walk through your setup with the Ordering.co team.