Ordering experience

Let customers scan, browse, and order.

A QR code opens the store’s live menu on a customer’s phone, so they can order from the table, the counter, or the curb, then view or change the order afterward, without waiting for a server.

QR code ordering

What you can do

  • Scan to open the menu

    A QR code opens the store’s live menu on the customer’s phone.

  • Order straight from the scan

    Customers place the order from their phone after scanning, no server needed to take it.

  • View and change the order

    Customers can review their order and make changes after scanning, from their phone.

  • No app to install

    Customers scan with their phone’s camera, without downloading anything extra.

  • Built for on-premises order types

    Used to order from the table, the counter, or curbside.

  • A code per delivery type

    Generate a QR code for pickup, eat in, curbside, or drive thru, so each one opens with the right context already set.

  • A code per table, spot, or place

    For eat in, enter the table number; for curbside or drive thru, enter the spot or place number, then generate that code.

  • Generate as many as you need

    Change the number and generate again to create a new code for another table, spot, or place.

Dashboard, store QR Codes settings

A code for every table

Give each table its own QR code, so the order already knows where it is coming from.

  • Enter the table number, then generate the code for that table
  • Change the table number and generate again to create a code for every table your store needs
  • Works well for restaurants and cafes where customers order directly from their seat, without staff taking the order manually

Dashboard, store QR Codes settings

A code for each spot or place

Curbside and drive-thru codes work the same way: enter the spot or place number, then generate the code for it.

  • Curbside: enter the parking spot number, then generate the code
  • Drive thru: enter the place number, then generate the code, the same process as curbside
  • Change the number and generate again to create a code for each spot or place your store uses
  • Useful for quick service restaurants that want to skip an extra ordering step at the window

Dashboard, store QR Codes settings

A code for pickup orders

Pickup does not need a table or spot number: generate the code and it is ready right away.

  • Generate the code, and it appears immediately, ready to use
  • Works well for retail stores where customers pick up an online order in person

How it works

From scan to order.

  1. 01Scan the code

    A customer scans the QR code at the table, the counter, or the curb with their phone’s camera.

  2. 02Browse and order

    The store’s menu opens on their phone, and they place the order directly from it.

  3. 03View and adjust

    The customer can view the order and make changes from their phone, without flagging down staff.

Good to know

  • QR code ordering applies to on-premises order types, such as dine-in, counter pickup, and curbside; see Pickup, delivery, and dine-in for how order types are configured per store.

Related

See all features

See how it fits your operation.

Start a free trial, or walk through your setup with the Ordering.co team.

Product guide: Create store QR codes