Let customers order ahead of time.
Customers can order for as soon as possible or choose a specific date and time, so they can plan pickup, delivery, or a visit around their day.
Scheduled orders
What you can do
ASAP or a chosen time
Customers choose between an order for as soon as possible and one scheduled for a specific date and time.
Set how far ahead
Choose in your settings how far in advance customers can schedule an order.
Chosen with the order type
Customers pick the timing in the same step as the order type.
On your ordering channels
Scheduled ordering works on your website, apps, and call center.
Planned catering orders
Larger, planned orders can be scheduled ahead through catering workflows.
Can I use scheduled orders for recurring orders?
Scheduled orders let the customer choose one date and time per order. Saved templates let customers start another order from a previous selection and review it before checkout. Stripe Connect can collect recurring payments in the applicable setup. A recurring payment and the creation of a new order on a schedule are separate workflows.
- If you need an app to generate orders automatically, confirm how it sets the frequency, next order date, pause, and cancellation for your account and channel.
- Ask how the app checks availability and current prices when it generates the next order, and how the customer consents to the order and charge.
- Test an unavailable item, a price change, and a failed charge before using the workflow. Confirm who handles each exception and what the customer sees.
Related
See all featuresSee how it fits your operation.
Walk through your setup and the products your operation needs with the Ordering.co team.
Product guide: Advanced order schedule