Ordering.co vs SoftRestaurant
Soft Restaurant combines POS, inventory, reporting, payments, and fiscal tools. Its desktop product and Android-based Cloud product are different deployments; e-Delivery, kiosk, and delivery integrations also belong in the evaluation. Ordering.co provides branded ordering channels and connected merchant and driver operations. For a restaurant keeping SoftRestaurant, the key question is the exact supported connection, including Deliverect, rather than a blanket promise to replace the POS or issue Mexican tax invoices.
| Capability | Ordering.co | SoftRestaurant |
|---|---|---|
| Customer checkout across independent merchants | Included | Not listed |
| Included open-source ordering frontends | Included | Not listed |
| Enterprise installation in your cloud account | Enterprise agreement | Not listed |
| MCP for compatible AI tools | Included | Not listed |
Ordering.co at a glance
- years building ordering technology
- 12+
- of orders a month, on auto-scaling infrastructure
- Millions
- products across ordering channels, operations, and delivery
- 20+
- features, from catalog to dispatch
- 1,500+
Enterprise brands running on Ordering.co technology
Why evaluate Ordering.co around your POS
Separate channel design from fiscal control
Build the website, customer apps, and order experience around your brand while defining the POS and fiscal document issuer. A direct order and its operational record are not automatically a tax-compliant invoice.
Give your delivery team an operating flow
Connect driver assignment, availability, status, communication, and proof to the order. Compare that flow with the delivery modules and providers in your SoftRestaurant deployment.
Extend with defined data contracts
Ordering.co APIs, webhooks, MCP, and frontend source give your team extension paths. Keep the connector owner responsible for menu mapping, order injection, and recovery across the POS boundary.
Scope the Deliverect route before connecting
Ordering.co lists SoftRestaurant through Deliverect, and Deliverect documents a two-way SoftRestaurant connection for order handling and menu synchronization. That establishes a provider route, not that every SoftRestaurant edition, country, account, payment field, or Ordering.co channel is already activated. Confirm your POS version, required modules, middleware account, and the exact order paths with the responsible providers.
Explore the SoftRestaurant connectionCompare the edition and the order path
| Capability | Ordering.co | SoftRestaurant |
|---|---|---|
| POS, hosting, and fiscal responsibility | ||
| Deployment | Managed infrastructure by default. Enterprise organizations can agree an installation in their own AWS, Google Cloud, Microsoft Azure, or Railway account. | Desktop POS and a separate Cloud offer for compatible Android devices with a web administrator. Confirm connectivity, hardware, and the edition contracted. |
| Fiscal documents | Scope the system that issues legally required tax documents. Ordering records and platform subscription invoices do not prove Mexican CFDI issuance. | SR Facturacion is presented for electronic invoicing in Mexico. Select the product, tax configuration, and contracted service rather than assuming the same scope in every country. |
| Subscription and equipment | Compare the agreed platform, implementation, usage, payment, and delivery charges at your locations and order volume. Customer branding does not mean owning the backend. | The Mexico desktop pricing page lists base monthly amounts of MXN 799 for LITE and MXN 1,099 for PRO, plus VAT, with up to 2 and 10 simultaneous devices. Payment-linked promotions have conditions; Cloud is a separate quote. |
| Online orders, payment, and delivery | ||
| Own ordering channels | Branded websites and customer apps for iOS and Android, connected to the same catalog and order flow. | e-Delivery offers its own ordering platform. Kiosk and e-Delivery appear as separately acquired products in the edition comparison. |
| Order and menu connection | Define each source, destination, and connector in the implementation scope; test direct and marketplace paths independently. | Deliverect describes order handling and menu synchronization with SoftRestaurant. Modules, accounts, and edition prerequisites must match the deployment. |
| Payments and reconciliation | Connect payment gateways to the ordering flow. Confirm country, merchant account, fees, refunds, and settlement with the selected provider. | Soft Restaurant Payments connects card collection to POS; confirm the terminal, payment agreement, refund flow, and fiscal treatment separately from delivery. |
| Your delivery workforce | Your drivers use assignment, navigation, in-order communication, and PIN, photo, signature, or video proof. Connected delivery partners can participate in the fulfillment design. | Delivery Manager centralizes orders from delivery platforms. Evaluate dispatch and driver requirements against the specific products contracted. |
| Extending beyond the POS | ||
| Customer checkout across independent merchants | Operate multiple merchants, their catalogs, and one checkout across stores, with a delivery or pickup time per order. | Not listed |
| Included open-source ordering frontends | The storefront, customer apps, Merchant App, Driver App, and Dashboard frontends are open source and included with every product. Backend and API remain managed by default. | Not listed |
| Enterprise installation in your cloud account | Managed infrastructure by default. Enterprise organizations can agree an installation in their own AWS, Google Cloud, Microsoft Azure, or Railway account. | Not listed |
| MCP for compatible AI tools | Connect compatible AI tools through MCP; use APIs and webhooks for defined integrations. | Not listed |
“Not listed” means the capability does not appear in SoftRestaurant's product lineup. Confirm scope and terms with each provider.
Keep these boundaries in the project
Desktop terms do not establish Cloud scope
Compare the same edition, device allowance, modules, installation, and support period. A desktop promotion is not the price of Cloud plus terminals, middleware, e-Delivery, and payment processing.
A directory listing is not an activated integration
Require a demonstration of your menu, modifiers, tax mapping, order status, cancellation, and reconciliation. A supported POS route does not mean every payment or refund event travels both ways.
Invoice responsibilities do not move with the storefront
Choose the Mexican fiscal issuer and retain the records it requires. If you change only the customer channel, keep the fiscal workflow and archive until your tax and operating teams approve the replacement.
Proven with enterprise brands.
The platform you would run on already runs ordering for Alsea, a multi-brand restaurant group with more than 4,000 locations.
Alsea runs WOW+ and ten restaurant brands on one ordering platform.Domino's, Starbucks, Burger King, Vips, and six more brands share one app, one website, call centers, and a delivery operation that assigns drivers automatically.10 brands on WOW+4,262 locationsMexico and ColombiaRead the Alsea storyAdd or replace the channel in controlled stages
What moves
Menu and POS identifiers
Map product IDs, modifier groups, taxes, service areas, price lists, and fulfillment types. Preserve inventory and recipe authority in the designated system.
Records and fiscal continuity
Agree which customer and order exports are available, their rights, and the historical archive. Do not assume a customer export recreates fiscal invoices, payment tokens, or open balances.
How the move runs
Identify the actual deployment
Record desktop or Cloud edition, devices, licensed modules, Deliverect account, and country. Get written responsibility for setup and connector support.
Run direct and platform test orders
Test both routes separately through kitchen acceptance, stock treatment, payment, refund, and fiscal document handling. Check retries for duplicate tickets.
Release the customer channel deliberately
Train staff, reconcile a complete shift, and then change the website entry points. Keep the existing POS and archive until the agreed workflow is accepted.
Questions from SoftRestaurant operators
Does SoftRestaurant already offer online ordering?
Yes. Its product material includes e-Delivery, delivery integrations, and kiosk. The useful comparison is the exact edition and channel scope, not a claim that the POS has no online capability.
Can Ordering.co connect through Deliverect?
A SoftRestaurant route through Deliverect is listed and documented by the provider. Confirm your version, modules, account, country, and channel flow before treating that route as operational for your restaurant.
Are ordering invoices the same as Mexican fiscal invoices?
No equivalence should be assumed. Identify the legally required issuer and documents. A platform bill or order receipt is not proof that your required CFDI process is implemented.
Should I replace my POS to change the storefront?
Not necessarily. If the POS and fiscal workflow fit, evaluate a connected channel first. Replace the POS only when its own requirements and migration costs justify that decision.
SoftRestaurant and every other product name on this page are trademarks of their respective owners. Ordering.co is not affiliated with SoftRestaurant.
Bring your edition, modules, and order paths
Map the channel you want to add, the POS responsibilities that stay, and the Deliverect tests needed before opening the new flow.