Ordering.co vs SAP Commerce Cloud
Searching for Hybris B2B? SAP identifies SAP Commerce Cloud as the current evolution of that commerce product. Its B2B scope includes account-based purchasing and customer-specific catalogs and contract pricing in the applicable edition. Ordering.co connects customer ordering channels, merchant teams, and local delivery. Compare the buying process you must preserve before treating a local-ordering launch as a replacement for enterprise B2B commerce.
| Capability | Ordering.co | SAP Commerce Cloud |
|---|---|---|
| Native driver app for local orders | Included | Not listed |
| Driver availability windows | Included | Not listed |
| Delivery proof from the driver workflow | Included | Not listed |
| Included merchant and driver frontend code | Included | Not listed |
Ordering.co at a glance
- years building ordering technology
- 12+
- of orders a month, on auto-scaling infrastructure
- Millions
- products across ordering channels, operations, and delivery
- 20+
- features, from catalog to dispatch
- 1,500+
Enterprise brands running on Ordering.co technology
Where Ordering.co fits the local-ordering decision
Choose it for the order flow you can demonstrate, with explicit boundaries around the ERP and procurement process.
Connect customer channels to the store
Run web, branded apps, kiosk, and phone-agent orders on the same catalog and merchant workflow. Staff receive the order where preparation happens.
Coordinate local delivery
Connect the merchant and driver steps, including assignments, tracking, and proof of delivery. Keep the delivery promise separate from warehouse shipping and procurement approval.
Scope the connection to your business systems
Use APIs and webhooks where a confirmed project connects orders and records. Specify what remains in SAP instead of assuming every ERP or B2B rule moves.
Compare the work each platform must do
Compare a configured SAP edition with a defined Ordering.co project. Not listed refers to the supplied workflow in the cited product material; extensions and custom implementations need separate confirmation.
| Capability | Ordering.co | SAP Commerce Cloud |
|---|---|---|
| Buying and catalog rules | ||
| Catalog and checkout | Products, categories, modifiers, store availability, and checkout for the order types you configure. | SAP Commerce Cloud lists product information, cart and checkout; its cloud ERP edition includes account-specific catalogs and contract-driven buying. |
| Buyer accounts and contractual pricing | Define required account hierarchies, buyer approval, credit terms, and contract prices in discovery; do not assume parity from customer profiles. | SAP describes account-based B2B commerce and quote/contract buying in the cloud ERP edition. Confirm the edition and prerequisites in the proposal. |
| ERP pricing connection | Use APIs and webhooks for a defined integration; agree ownership, identifiers, updates, retries, and reconciliation. | SAP documents B2B pricing through SAP Variant Configuration and Pricing using ERP or S/4HANA pricing. That does not establish an Ordering.co connector. |
| Local service and extensibility | ||
| Native driver app for local orders | A native Driver App connects assignments, live location, and PIN, photo, signature, or video proof of delivery to the order. | Not listed |
| Driver availability windows | Configure driver schedule windows and automatic activation or deactivation; drivers can complete their last assigned order before deactivation. | Not listed |
| Delivery proof from the driver workflow | Capture a photo, signature, PIN, or video as proof attached to the delivery workflow. | Not listed |
| Included merchant and driver frontend code | Open-source web, customer app, Merchant App, Driver App, and Dashboard frontend code is included with every product. The backend is managed by default. | Not listed |
“Not listed” means the capability does not appear in SAP Commerce Cloud's product lineup. Confirm scope and terms with each provider.
Scope and costs to settle before choosing
Scope and public pricing checked October 21, 2026. A software quote and the cost to reproduce your procurement process are different inputs.
Use the edition and commercial metric in the quote
SAP publishes price upon request, with pricing based on annual orders or gross merchandise value for the named commerce editions. Request the applicable edition, metric, contract term, environments, and renewal terms. No public amount here means a quote is needed, not that licensing is free.
Procurement depth is a fit criterion
If buyers need company approvals, negotiated terms, quotations, or ERP-controlled availability, demonstrate each requirement before replacing the existing storefront. A local channel can be a narrower project while enterprise buying remains in place.
Assign implementation and ongoing ownership
Include catalog mapping, identity, taxes, integrations, monitoring, support, and changes in both proposals. Neither an API nor shared SAP branding establishes that your particular connection is implemented.
Proven with enterprise brands.
The platform you would run on already runs ordering for Alsea, a multi-brand restaurant group with more than 4,000 locations.
Alsea runs WOW+ and ten restaurant brands on one ordering platform.Domino's, Starbucks, Burger King, Vips, and six more brands share one app, one website, call centers, and a delivery operation that assigns drivers automatically.10 brands on WOW+4,262 locationsMexico and ColombiaRead the Alsea storyMigrate a defined order path, not an assumed B2B estate
Start with a representative local store or buying scenario while SAP continues serving the other processes.
What moves
Catalog and identifiers
Map SKUs, variants, modifiers, units, tax rules, stock ownership, store hours, and service areas. Name the authority for price and availability.
Accounts and commitments
Separate customer records from company roles, negotiated contracts, credit terms, quotes, open orders, and invoices. Obtain permitted exports and retain the original records needed for settlement.
How the move runs
Define the boundary
List what Ordering.co will handle and what remains in SAP or the ERP. Assign integration and support owners before building.
Test a complete scenario
Use a real buyer, representative catalog, payment, merchant acceptance, delivery or pickup, and a cancellation. Test any required account approval and ERP response explicitly.
Move traffic after reconciliation
Compare price, tax, inventory, order status, and refund records. Change only the accepted channel and keep access to prior orders and contractual records.
This comparison establishes neither a native SAP-to-Ordering.co connection nor automatic migration of SAP customizations, B2B roles, or contracts.
Questions about SAP Commerce Cloud and Ordering.co
Is Hybris B2B the current product name?
SAP describes SAP Commerce Cloud as the evolution of Hybris. Keep the older name when identifying an existing installation, but check its edition, release, and actual customizations against current SAP material.
Does Ordering.co replace SAP B2B procurement?
Not by assumption. Ordering.co covers customer ordering, merchant operations, and delivery. Company hierarchies, approvals, credit, quotations, and ERP rules must be demonstrated or left in the system that already owns them.
Can we add a local-ordering channel and retain SAP?
Define a separate channel and a confirmed integration scope, including price and stock authority, order identifiers, failures, and refunds. Compare that project with a full migration; they have different responsibilities and costs.
SAP Commerce Cloud and every other product name on this page are trademarks of their respective owners. Ordering.co is not affiliated with SAP Commerce Cloud.
Bring the buyer journey and the local order.
Show one SAP buying scenario, the ERP rules it needs, and a store pickup or delivery flow. Scope an Ordering.co demo around what should move and what must remain connected.