Ordering.co vs GRUBBRR
GRUBBRR provides self-ordering kiosks and related restaurant self-service systems with POS and payment integrations. Ordering.co Kiosk is an ordering surface connected to the same catalog and operations as your web, apps, and other supported channels. Neither purchase is just a screen: the working system includes menu mapping, modifiers, payment terminals, store network, kitchen routing, refunds, and support. Compare the exact GRUBBRR edition and POS combination with the Ordering.co deployment your restaurant actually needs.
| Capability | Ordering.co | GRUBBRR |
|---|---|---|
| Native delivery-driver workflow | Included | Not listed |
| Checkout across independent merchants | Included | Not listed |
| Included open-source ordering frontends | Included | Not listed |
| Enterprise installation in your cloud account | Enterprise agreement | Not listed |
Ordering.co at a glance
- years building ordering technology
- 12+
- of orders a month, on auto-scaling infrastructure
- Millions
- products across ordering channels, operations, and delivery
- 20+
- features, from catalog to dispatch
- 1,500+
Enterprise brands running on Ordering.co technology
Why evaluate the kiosk as one connected channel
Keep the same menu and order model
Ordering.co connects kiosk ordering with customer channels and merchant operations. Define which menu changes propagate, how stock or availability is reflected, and where a kitchen ticket appears before comparing device aesthetics.
Use the kiosk alongside delivery and remote orders
Plan dine-in and pickup from the kiosk alongside web and app orders, with the merchant workflow receiving the shared order. If you also operate delivery, define the driver handoff separately from the screen installation.
Retain a defined extension path
Included frontend source and APIs let your team shape ordering experiences within the product and integration scope. Hardware certification, payment-terminal pairing, and custom device work still need a specific implementation decision.
Treat the GRUBBRR listing as a route to scope
Ordering.co’s POS network lists GRUBBRR through Deliverect, which also maintains a GRUBBRR directory entry. That does not establish that any chosen kiosk, POS, country, or account is already connected to Ordering.co. Confirm the order source, menu authority, supported objects, payment mapping, middleware account, and support owner before planning coexistence.
Review the GRUBBRR connectionCompare the installed system
| Capability | Ordering.co | GRUBBRR |
|---|---|---|
| Kiosk, payment, and kitchen | ||
| Kiosk order flow | Touch-first ordering for dine-in or takeout, with the configured payment step and merchant/kitchen handoff. | GRUBBRR offers branded self-ordering with menu customization and kiosk configuration across locations. Verify your POS-specific order format and modifier behavior. |
| Hardware and mounting | Select and validate the devices, mounting, peripherals, and accessibility needs of the deployment; no universal hardware compatibility is implied. | The FAQ describes countertop, floor, and wall deployment. The Samsung/Clover edition uses its own hardware and payment pairing; other editions have different requirements. |
| Payment terminal and tender | Connect supported payment gateways and merchant accounts. Confirm device, country, fees, settlement, refunds, and exception ownership. | GRUBBRR documents POS/payment integrations, contactless and card options, gift cards and pay-at-counter flows. Offline store-and-forward depends on device and merchant responsibility. |
| Menu and kitchen integration | Merchant App connects the catalog, incoming orders, store workflow, and the shared ordering operation. | GRUBBRR lists several POS ecosystems. In the Clover edition, POS item/price changes and kiosk presentation have distinct controls. Demonstrate your own menu and kitchen destination. |
| Cost, rollout, and customer data | ||
| Software versus complete kiosk cost | Compare platform, setup, devices, integration, usage, processing, delivery, and support costs for the same locations and operating period. | The Samsung/Clover support page lists a $99/month software subscription and sends hardware pricing to the Clover representative. It is an edition-specific example, not a universal GRUBBRR quote or an installed hardware bundle. |
| Deployment and support | Agree menu preparation, POS and payment tests, installation responsibilities, training and support before setting the rollout date. | Installation depends on edition, POS and menu. The current general FAQ and older edition quick-start describe different setup scopes; a short pairing step is not a complete brand rollout. |
| Customer and payment records | Map permitted customer use, order records, and financial reconciliation. Keep payment credentials with the contracted gateway. | Confirm export rights and formats for customers, orders, menu data and reports, and who keeps gateway tokens. A kiosk console is not proof of a transferable customer database. |
| Beyond the kiosk | ||
| Native delivery-driver workflow | Driver availability, assignment, navigation, order communication, and proof by PIN, photo, signature, or video. Scope your own fleet and connected providers for the service area. | Not listed |
| Checkout across independent merchants | Operate independent merchants and a customer checkout across stores, with a delivery or pickup time per order. | Not listed |
| Included open-source ordering frontends | Open-source frontends for the storefront, customer apps, Merchant App, Driver App, and Dashboard are included with every product; backend and API are managed by default. | Not listed |
| Enterprise installation in your cloud account | Managed infrastructure by default. Enterprise packages can install the same backend in the customer’s AWS, Google Cloud, Microsoft Azure, or Railway account. | Not listed |
“Not listed” means the capability does not appear in GRUBBRR's product lineup. Confirm scope and terms with each provider.
Keep the edition and integration boundaries visible
A software price is not the installed price
Request hardware, stand, payment device, software per kiosk or location, setup, network work, warranty and support as separate quote lines. Compare the same device count and support term; do not apply a franchise or Clover offer to every restaurant.
Integration availability is not acceptance of your menu
Test required modifiers, unavailable items, split tax, tips, loyalty, cash-at-counter, declines and refunds. Establish whether POS, kiosk, middleware or processor owns each correction.
Proven with enterprise brands.
The platform you would run on already runs ordering for Alsea, a multi-brand restaurant group with more than 4,000 locations.
Alsea runs WOW+ and ten restaurant brands on one ordering platform.Domino's, Starbucks, Burger King, Vips, and six more brands share one app, one website, call centers, and a delivery operation that assigns drivers automatically.10 brands on WOW+4,262 locationsMexico and ColombiaRead the Alsea storyReplace the channel without disrupting the kitchen
What moves
Menu and device setup
Map items, modifiers, images, upsell presentation, payment devices, printers, and kitchen station routing. Confirm whether existing hardware is reusable before budgeting it as retained.
Transactions and access
Retain refunds, settlement references, customer permissions and vendor-console access. A software change does not transfer gateway credentials or end a hardware lease.
How the move runs
Define the replacement or coexistence path
Select the POS and menu owner, kiosk software, payment route and support team. Document every middleware dependency.
Test a complete dining-room order
Test dine-in, takeout, accessibility, modifiers, item availability, a declined payment, refund and kitchen retry. Verify staff can recover an order without duplicate charges or tickets.
Roll out one location first
Train staff, reconcile a complete shift, and expand only after the menu, device, payment and support workflow is accepted.
Questions from kiosk buyers
Does GRUBBRR work with my POS?
Its public materials list multiple POS ecosystems. Confirm the exact product version, country, payment pairing and objects exchanged; a provider logo alone is not a test of your menu.
Is there one GRUBBRR price?
No single installed price follows from the public material. The Clover example prices software separately from hardware; request your own devices, locations, installation and payment terms.
Can I keep the POS and change kiosk software?
Potentially, with supported device, payment and order connections. Test the specific deployment rather than assuming a directory listing guarantees an active Ordering.co connection.
When does Ordering.co make sense?
When the kiosk is part of a connected ordering operation with web, apps, merchants and delivery, or your team needs frontend control. Compare that benefit with a dedicated kiosk system already fitting your POS and payment environment.
GRUBBRR and every other product name on this page are trademarks of their respective owners. Ordering.co is not affiliated with GRUBBRR.
Bring the device list and the kitchen ticket
Compare a real menu, payment path and recovery flow on the kiosk before choosing the hardware and rollout.