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Customer story · Restaurant brand

A branded ordering website for an Italian restaurant in Colombia.

Archies Colombia replaced its online ordering solution with Ordering.co. Guests now order from a faster, redesigned website with custom product options and promotions, while in-house and Rappi deliveries are managed in one place.

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An Archies restaurant entrance with its red sign and checkered tablecloths, between a breakfast plate and two pasta dishes
Market
Colombia
Business type
Italian restaurant
Channels
Web ordering · Delivery · Pickup
Delivery partner
Rappi

The operating context

An ordering website that had to do more.

Archies Colombia is a restaurant based in Colombia that specializes in Italian cuisine. It wanted to update its online ordering solution to serve guests better and drive sales.

Deliveries ran both through its own team and through external platforms such as Rappi, so the new platform also had to make that operation more efficient.

What Archies Colombia needed

  • A platform with a broad range of features for its own requirements.
  • Special promotions and custom product configurations.
  • A better design, with more speed and security.
  • More efficient delivery, in-house and through external platforms such as Rappi.
  • An update that would lead to more sales and satisfied guests.

How it connects

From the website to the kitchen and the delivery.

Guests order on the Archies website. Menus, product options, and promotions live on Ordering.co, and orders from the website and from Rappi are managed in one place.

  1. Guests order from

  2. Ordering.co runs

  3. Stores and delivery

What they built

The surfaces behind Archies online ordering.

Ordering website

A redesigned website in the Archies brand, where guests choose delivery or pickup and start their order.

  • An improved design for a better ordering experience.
  • More speed and security in the ordering process.
  • Better SEO performance and more traffic to the website.
Explore Ordering Web
Archies ordering website home page with a free delivery promotion and buttons to choose delivery or pickup

Menu, product options, and promotions

The menu presents Archies dishes with their own product configurations, and special promotions sit alongside the regular items.

  • Custom product configurations for different guest preferences.
  • Special promotions on the website.
  • Recommended dishes with photos, descriptions, and prices.
Explore advanced offers
Archies digital menu with a lasagna banner and recommended dishes such as BBQ pork pizza, chocolate lava cake, and chicken Alfredo

Delivery and order management

Guests pick delivery or a store for pickup, and the Archies team manages its own deliveries and orders from Rappi in one place.

  • Optimized in-house deliveries.
  • Orders from external platforms such as Rappi managed centrally.
Explore Ordering Delivery
Archies website set to pickup at the Centro Comercial Chipichape store, in front of the digital menu with recommended dishes

Results

What changed for Archies Colombia.

  • More sales

    A better ordering experience led guests to order more often.

  • More satisfied guests

    The new design, speed, and security improved guest satisfaction.

  • Positive feedback

    Guests responded well to the platform's features, promotions, and custom product configurations.

  • Better SEO

    Archies Colombia gained online visibility and more traffic to its website.

  • More efficient delivery

    In-house deliveries improved, and orders from external platforms such as Rappi are managed centrally.

Rebuilding the ordering website for your restaurant?

Tell us about your menu, promotions, and delivery partners, and we'll show you how Ordering.co fits.

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