Run online orders from your Square POS.

Square runs the counter. Ordering.co runs online ordering.

Square offers online ordering, but its focus is the point of sale. Ordering.co is focused on online ordering, so you keep Square where it is strongest and get a much more powerful ordering operation online:

• More products and features. More than 20 products and more than 1,500 features across websites, apps, marketplaces, kiosks, call centers, loyalty, and delivery.
• Your design, not a template. Build an ordering experience with your own custom design, and our team helps you customize it.
• Built to extend. Connect your own tools through APIs and MCP, with application source code available on eligible plans.
• Delivery included. Auto-assign delivery companies or your in-house drivers, with order status kept in step with Square.

Why use Square with Ordering.co

• One menu to maintain. Update items, prices, and modifiers in Square and sync them to your online store instead of editing two menus.
• Orders land where your team already works. Online orders arrive in Square’s All Orders with no manual re-entry, so staff fulfill them like any in-store sale.
• Customers see progress in real time. Status changes made in Square update the customer’s tracking page automatically.
• Stock stays aligned. Inventory counts are decremented in Square when an online order is finalized.

What Square brings

Square describes its restaurant point of sale on Square for Restaurants:

• Front-of-house and kitchen tools for taking and fulfilling orders.
• Menu and inventory management across one or many locations.
• Reporting that combines in-store and online sales, so you can see popular items and peak ordering times.

How orders move between Ordering.co and Square

1. The customer orders on your website or app, with modifiers and any mix of categories, and confirms at checkout.
2. The order moves to Pending and the customer is taken to a live tracking page.
3. The order appears in the store’s Square All Orders, with customer and delivery details, an itemized breakdown, taxes, and the total.
4. Staff fulfill it in Square. Changes such as In Progress or Dispatched are sent back to Ordering.co.
5. When staff complete the order in Square, the customer’s tracking page shows it as completed.

Set up and go live

The Ordering.co Square menu sync guide walks through each step:

1. Clean up the menu in Square first: remove outdated items, organize categories, and set variations as modifiers.
2. In the Ordering.co Dashboard, open Connect > POS & Menu Sync and select Connect POS next to the store.
3. Under Square, select Setup, then Connect with Square. Sign in to Square and allow the requested permissions.
4. Keep Sync menu selected and save.
5. Check the store’s Categories & products tab to confirm the synced categories and items.

For kitchens that print tickets, set Square hardware to auto-print as soon as an online order arrives.

More ways to use Square

• Square Checkout takes online payments on a Square-hosted payment page.
• Deliverect connects many POS systems and sales channels through one integration partner.