Dispatch your own orders to your drivers with Shipday.

Shipday dispatches. Ordering.co runs the order.

Shipday gives your drivers dispatch, routing, and tracking tools. Ordering.co gives you the channels those orders come from and the tools to run them:

• Your own channels. Branded websites, apps, and kiosks where customers order from you directly.
• More products and features. More than 20 products and more than 1,500 features across ordering, loyalty, marketplaces, call centers, and delivery.
• One delivery operation. Combine Shipday with other delivery companies and your in-house drivers, with automatic assignment.
• Built to extend. APIs and MCP, with frontend application source code included with every product.

Why use Shipday with Ordering.co

• No copying orders by hand. Each eligible order reaches Shipday with everything the driver needs, at the moment you choose.
• You decide which orders go. Limit the service by business, schedule, payment method, and delivery zone.
• Ready means ready. When your team marks the order ready for pickup, Shipday is updated.
• Customers follow every step. Status and the tracking link update in Ordering.co from Shipday’s own events, and failed updates are retried automatically.

What Shipday brings

Shipday describes its platform on its website and on-demand delivery documentation:

• Automatic assignment of orders to your own drivers or delivery partners.
• A driver app with order details, built-in chat, proof of delivery, and route optimization.
• Live driver tracking and delivery updates for your customers.
• Third-party delivery services such as DoorDash, with managed couriers documented by Shipday in the US, Canada, Australia and the UK. Confirm the available providers, account and connector scope.

How a delivery moves

1. When the order reaches the trigger you chose, Ordering.co creates it in Shipday with the pickup and drop-off details.
2. Your team or Shipday’s automatic assignment gives the order to a driver.
3. When the order is marked ready in Ordering.co, Shipday is told it is ready for pickup.
4. Shipday sends status updates as the driver is assigned, heads out, picks up, arrives, and delivers, and the tracking link is saved on the order.
5. If the order is canceled in Ordering.co, it is removed from Shipday.

Set up and go live

The Ordering.co Shipday setup guide walks through each step:

1. In the Ordering.co Dashboard, open Settings > Developers > Plugins and add the Shipday plugin.
2. In Shipday, copy the API key from Direct integrations. In Ordering.co, open Plugin settings, select the Shipday integration, enter the API key, and create a webhook token of up to 32 characters.
3. In Shipday’s Webhook Setup, add the API link for your project and enter exactly the same webhook token.
4. Open Connect > Delivery services, find Shipday Delivery Integration, and set its driver group, assignment trigger, businesses, schedule, payment methods, and delivery zones.
5. Place a test order, confirm it reaches Shipday and updates in Ordering.co, then enable the service for customers.

More ways to deliver

• Delivery integrations lists the other delivery companies you can connect.
• Ordering Driver App runs deliveries with your own drivers inside Ordering.co.
• DoorDash Drive connects Dashers to your orders directly.

Price, proof and daily usability

Shipday’s pricing page, reviewed November 10, 2026, lists a limited free Basic tier and paid tiers with order allowances and overage charges. The displayed packages vary by country; confirm the country selector, account limits and current quote. Software fees are separate from driver wages and third-party delivery charges. Do not assume branded tracking is included in the free offer.

Shipday lists photo and signature proof and real-time driver tracking. Confirm proof access, storage, location permissions and tracking freshness for the package you select. These are Shipday capabilities; the integration’s status return and saved tracking link do not establish that every proof file is copied into Ordering.co.

For a restaurant, ghost kitchen or grocery operation replacing manual dispatch, evaluate the daily workflow rather than a universal ease-of-use score. Have a dispatcher assign and reassign an order, a driver complete pickup and proof, and support locate a delayed delivery. Include substitutions or preparation delays where relevant. Measure training effort, manual touches and peak load in your own pilot; no provider test is implied by this checklist.

Shipday can supply dispatch behind an existing ordering channel. Ordering.co’s own Driver App is another path for your fleet, with the branded customer channels and merchant operation on the same foundation. Its traffic-aware estimates, grouping and Google Maps or Waze navigation are not a full route optimizer. Compare the ownership of dispatch, the required POS connection, proof retrieval, monthly cost and support boundaries before choosing one or combining them.