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POS integration

Run online orders from your LimeTray POS.

Sync your LimeTray menu to Ordering.co and send every online order straight to LimeTray, with order status, stock, and outlet availability kept in step automatically.

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How LimeTray works with Ordering.co.

The menu comes from LimeTray. Orders go back to LimeTray. Ordering.co adds what online ordering needs in between.

LimeTray POS

Menu route

  1. 1Import menu and prices

    Items, prices, and modifiers are pulled from LimeTray.

  2. 2Keep it in sync

    Webhooks switch items on or off as soon as they change in LimeTray, or a scheduled sync runs at the interval you choose.

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  1. 3Enrich it online

    Add what LimeTray does not have, such as images, categories, and subcategories, from the Ordering.co Dashboard.

Order route

  1. 4Injected into LimeTray

    Each online order goes straight into LimeTray and follows the workflow your staff already use.

  1. 5Delivery assigned

    Combine it with Ordering.co delivery to auto-assign delivery companies or your in-house drivers.

Delivery companies or in-house drivers

Order status updates in LimeTray and Ordering.co at the same time.

LimeTray runs the counter. Ordering.co runs online ordering.

LimeTray’s focus is the point of sale and daily restaurant operations. Ordering.co is focused on online ordering, so you keep LimeTray where it is strongest and get a much more powerful ordering operation online:

  • More products and features. More than 20 products and more than 1,500 features across websites, apps, marketplaces, kiosks, call centers, loyalty, and delivery.
  • Your design, not a template. Build an ordering experience with your own custom design, and our team helps you customize it.
  • Built to extend. Connect your own tools through APIs and MCP, with application source code available on eligible plans.
  • Delivery included. Auto-assign delivery companies or your in-house drivers, with order status kept in step with LimeTray.

Why use LimeTray with Ordering.co

  • One menu to maintain. Update categories, products, variants, and add-ons in LimeTray and they reach your online store instead of editing two menus.
  • Orders land where your team already works. Online orders arrive in LimeTray with no manual re-entry, for delivery, takeaway, and dine-in.
  • Status stays in step both ways. Changes made in LimeTray update the order in Ordering.co, and changes made in Ordering.co are sent to LimeTray.
  • Availability stays aligned. Stock updates switch items on or off online, and outlets switched off in LimeTray stop taking online orders.

What LimeTray brings

LimeTray describes its point of sale on LimeTray Restaurant POS:

  • Billing and order management, including printing kitchen order tickets and receipts and tracking orders.
  • Inventory that tracks stock consumption and recipes.
  • Reports and multi-outlet control from a central dashboard, with user access by franchise and performance comparison across outlets.

How orders move between Ordering.co and LimeTray

  1. The customer orders on your website or app, with variants and add-ons, and confirms at checkout.
  2. The order is sent to the linked LimeTray outlet as a delivery, takeaway, or dine-in order.
  3. Staff work the order in LimeTray. Changes such as Accepted, Prepared, and Dispatched are sent back to Ordering.co.
  4. When the order is delivered or picked up, the customer’s order shows it as completed. If the outlet declines or cancels the order, the reason is kept on the order in Ordering.co.

Set up and go live

  1. Ask LimeTray for the connection details for your account.
  2. In the Ordering.co Dashboard, open Connect > POS & Menu Sync, add LimeTray, and enter those details in its settings.
  3. Open the LimeTray setup for each store, enter the store’s LimeTray outlet ID, and connect it.
  4. When LimeTray sends the outlet menu, check the store’s categories and products.

More ways to use LimeTray

Setup

Link each outlet once, then run online orders from LimeTray.

  1. 01
    Add your LimeTray connection

    Enter the LimeTray connection details that LimeTray provides in the integration settings in the Ordering.co Dashboard.

  2. 02
    Link each store to its outlet

    In the LimeTray setup for each Ordering.co store, enter the LimeTray outlet ID and connect it.

  3. 03
    Receive your menu and orders

    LimeTray sends the outlet menu to the store. Online orders then go to LimeTray, and status changes flow back automatically.

Resources

Guides and references.

Questions

Frequently asked questions.

LimeTray is a complete restaurant POS. Why add Ordering.co?

LimeTray is built around the point of sale and daily restaurant operations. Ordering.co is built for online ordering, with more than 20 products and more than 1,500 features, custom design with help from our team, APIs and MCP, and application source code on eligible plans. You keep LimeTray at the counter and run a far more complete online operation on top of it.

What does the LimeTray integration sync?

Your menu comes from LimeTray, including categories, products, variants, and add-ons. Online orders go to LimeTray for delivery, takeaway, and dine-in. Order status changes made in LimeTray come back to Ordering.co, and status changes made in Ordering.co, including cancellations, are sent to LimeTray. Stock updates from LimeTray switch items on or off online.

Do my staff need to watch the Ordering.co dashboard?

No. Staff can work online orders in LimeTray. As they accept, prepare, dispatch, and complete an order, the customer's order status updates in Ordering.co.

What happens when I close an outlet in LimeTray?

Switching an outlet off or on in LimeTray disables or enables the matching store in Ordering.co, so customers only order when the outlet is open.

Can I connect several outlets?

Yes. Each Ordering.co store links to its own LimeTray outlet, and an outlet can use its own LimeTray connection details when it needs them.

Where should I maintain the menu?

Keep LimeTray as your master menu. LimeTray sends menu updates to Ordering.co, and you can re-apply the latest LimeTray menu to a store from the Dashboard with Sync menu.

Bring your online orders into LimeTray.

Tell us how many outlets you run on LimeTray and which ordering channels you want to launch, and we will help you plan the connection.

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