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POS integration

Run local online ordering on top of your Shopify store.

Bring your Shopify catalog into Ordering.co and send every online order to Shopify, with order status kept in step between both systems.

Discuss Shopify setupExplore POS integrations

How Shopify works with Ordering.co.

The menu comes from Shopify. Orders go back to Shopify. Ordering.co adds what online ordering needs in between.

Shopify

Menu route

  1. 1Import menu and prices

    Items, prices, and modifiers are pulled from Shopify.

  2. 2Keep it in sync

    Webhooks switch items on or off as soon as they change in Shopify, or a scheduled sync runs at the interval you choose.

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  1. 3Enrich it online

    Add what Shopify does not have, such as images, categories, and subcategories, from the Ordering.co Dashboard.

Order route

  1. 4Injected into Shopify

    Each online order goes straight into Shopify and follows the workflow your staff already use.

  1. 5Delivery assigned

    Combine it with Ordering.co delivery to auto-assign delivery companies or your in-house drivers.

Delivery companies or in-house drivers

Order status updates in Shopify and Ordering.co at the same time.

Shopify runs your catalog. Ordering.co runs local ordering.

Shopify is built for e-commerce and retail. Ordering.co is the specialist for restaurants and local on-demand commerce, with delivery zones, pickup, scheduled orders, and drivers. You keep Shopify as your catalog and back office and get a much more powerful local ordering operation:

  • More products and features. More than 20 products and more than 1,500 features across websites, apps, marketplaces, kiosks, call centers, loyalty, and delivery.
  • Your design, not a template. Build an ordering experience with your own custom design, and our team helps you customize it.
  • Built to extend. Connect your own tools through APIs and MCP, with application source code available on eligible plans.
  • Delivery included. Auto-assign delivery companies or your in-house drivers, with order status kept in step with Shopify.

Why use Shopify with Ordering.co

  • One catalog to maintain. Update products, prices, and variants in Shopify and sync them to your online store instead of editing two catalogs.
  • Orders land in Shopify. Online orders are created in Shopify, with pickup orders marked for pickup in store.
  • Status stays aligned. Fulfillment and cancellation in Shopify update the order in Ordering.co, and status changes in Ordering.co fulfill, close, or cancel the order in Shopify.
  • Tracking details carried over. When Shopify fulfills an order, its carrier and tracking link are added to the order in Ordering.co.

What Shopify brings

Shopify describes its point of sale on Shopify POS:

  • Inventory across locations, managed from one back office.
  • One back office for every channel, in person, online, on social media, and on marketplaces.
  • Customer insights captured at checkout.
  • Reporting on what sells best and when you are busiest.

How orders move between Ordering.co and Shopify

  1. The customer orders on your website or app, for delivery or pickup.
  2. The order is created in Shopify. Pickup orders are marked for pickup in store.
  3. Your team fulfills it in Shopify. Fulfillment marks the order as delivered in Ordering.co and adds the carrier and tracking details.
  4. If the order is canceled in Shopify, it is updated in Ordering.co. If it is canceled or deleted in Ordering.co, it is canceled in Shopify.

Set up and go live

  1. Create a custom app in Shopify with access to products, orders, draft orders, locations, and inventory.
  2. Open the Shopify integration setup for the store, enter your Shopify store domain and the app’s client ID and secret, and save.
  3. Select Authorize and approve the connection in Shopify.
  4. Select Connect to Shopify. The store’s Shopify location is selected and order updates are subscribed.
  5. Sync the menu from the Ordering.co Dashboard and check the store’s categories and products.

To add another location, repeat the connection for each Ordering.co store.

More ways to use Shopify

Setup

Connect Shopify once, then run local orders through it.

  1. 01
    Authorize your Shopify store

    In the Shopify integration setup, enter your store domain and your Shopify app credentials, then authorize the connection in Shopify.

  2. 02
    Connect the store

    Connecting picks the Shopify location for the store and subscribes to Shopify order updates.

  3. 03
    Sync your catalog

    Sync the menu from the Ordering.co Dashboard. Collections, products, options, and variants appear in the store, ready for online ordering.

Resources

Guides and references.

Questions

Frequently asked questions.

Shopify already sells online. Why add Ordering.co?

Shopify is built for e-commerce and retail. Ordering.co is the specialist for restaurants and local on-demand commerce, with delivery zones, pickup, scheduled orders, and drivers, plus more than 20 products and more than 1,500 features, custom design with help from our team, APIs and MCP, and application source code on eligible plans. You keep Shopify as your catalog and back office and run local ordering on top of it.

What does the Shopify integration sync?

Your catalog comes from Shopify, including collections, products, options, variants, the first product image, and descriptions. Online orders go to Shopify as delivery or pickup orders. Fulfillment and cancellation in Shopify update the order in Ordering.co, status changes in Ordering.co fulfill, close, or cancel the order in Shopify, and orders deleted in Ordering.co are canceled in Shopify.

How are variant prices handled?

The lowest variant price becomes the product price, and each other variant adds the difference. A product with Small, Medium, and Large sizes shows the same final prices online as in Shopify. For products with more than one option, such as size and color, the lowest variant price is used.

How should I organize my Shopify catalog before syncing?

Assign products to custom collections, because each custom collection becomes a category in Ordering.co. Products that are not in a custom collection appear under Uncategorized. Only active products are shown online.

What happens when an order is fulfilled in Shopify?

The order is marked as delivered in Ordering.co, and the carrier, tracking number, and tracking link from the Shopify fulfillment are added to the order.

Can I connect several stores?

Yes. Each Ordering.co store connects with its own Shopify credentials and location, so you can connect different Ordering.co stores to different Shopify stores.

Bring local ordering to your Shopify catalog.

Tell us how many locations you run on Shopify and how you want to deliver, offer pickup, or schedule orders, and we will help you plan the connection.

Discuss Shopify setupBack to POS integrations