Delivery integration
Deliver your own orders with Picker's local fleets.
Deliver orders from your own website, app, and kiosk with local delivery fleets through Picker. Quotes at checkout, automatic booking, and live driver updates in Ordering.co.
How Picker works with Ordering.co.
Orders come in on your channels. Ordering.co sends each delivery to Picker, and every update comes back to you and your customer.
- 1Order placed
A customer places a delivery order on any of your Ordering.co channels.
- 2Delivery requested
Ordering.co sends the delivery to Picker automatically, with the pickup and drop-off details.
Picker courier- 3Picked up and delivered
The Picker courier collects the order at your store and takes it to the customer.
Delivery status and courier details update in Ordering.co and on your customer's tracking page as they happen.
Countries where Picker is available
Business countries (7) · eligibility varies for Picker
- Chile
- Colombia
- Costa Rica
- Ecuador
- Mexico
- Peru
- Uruguay
Picker connects businesses in Latin America with local last-mile delivery fleets. Coverage and pricing vary by country and city.
Sources
Picker delivers. Ordering.co runs the order.
Picker gives you local delivery fleets on demand without running your own. Ordering.co gives you the channels those orders come from and the tools to run them:
- Your own channels. Branded websites, apps, and kiosks where customers order from you directly.
- More products and features. More than 20 products and more than 1,500 features across ordering, loyalty, marketplaces, call centers, and delivery.
- One delivery operation. Combine Picker with other delivery companies and your in-house drivers, with automatic assignment.
- Built to extend. APIs and MCP, with application source code available on eligible plans.
Why use Picker with Ordering.co
- The fee is known at checkout. Ordering.co gets a Picker quote for the customer’s address while the cart is being built.
- No manual booking. The booking is created in Picker as soon as the order is placed.
- Your team follows every step. Status and driver details update in Ordering.co from Picker’s own callbacks.
- Set up per store. Each store connects with its own Picker business key.
What Picker brings
Picker describes its service on its business site and Orchestrator page:
- Multiple local delivery fleets on demand in your city.
- Order status traceability with live updates, and customer notifications by WhatsApp or email.
- A dashboard to manage shipments across your locations.
- Quotes, bookings, cancellations, and status webhooks through the Picker API.
How a delivery moves
- While the customer builds the cart, Ordering.co requests a quote from Picker for the delivery address.
- When the order is placed, the booking is created in Picker with the pickup and drop-off details.
- Picker sends status updates as a driver accepts the booking, arrives at your store, heads to the customer, arrives, and completes the delivery.
- When a driver is assigned, their name, phone, and email are added to the order. If the order is canceled before a driver accepts, the booking is canceled in Picker.
Set up and go live
- In the Ordering.co Dashboard, open Plugin settings and select the Picker integration.
- Choose your options: Add Delivery Fee adds Picker’s quote to the cart, and Development Mode uses Picker’s development API for testing.
- For each store that uses Picker, open Custom Fields and add
picker_business_keywith the key from that store’s Picker account. Saving it registers Picker’s callbacks automatically. - Run test deliveries in development mode, then set Development Mode to No to go live.
More ways to deliver
- Delivery integrations lists the other delivery companies you can connect.
- Ordering Driver App runs deliveries with your own drivers.
Setup
Connect your Picker account and start booking deliveries.
- 01Choose your Picker options
In the Ordering.co Dashboard, open Plugin settings, select the Picker integration, and choose whether to add Picker's delivery fee to the cart.
- 02Add each store's Picker business key
In each store's Custom Fields, add the picker_business_key field with that store's key. Saving it registers Picker's status and driver callbacks automatically.
- 03Test in development mode, then go live
Run test deliveries with development mode on, then switch it off to use Picker's production API.
Resources
Guides and references.
Questions
Frequently asked questions.
How is the delivery fee calculated?
Ordering.co requests a quote from Picker for the customer's address while the cart is being built. You can add Picker's fee to the order. The quote is refreshed when the address changes, and a recent quote is reused for up to 15 minutes.
Who delivers the order?
Picker connects your stores with local delivery fleets in your city and finds a driver for each booking.
What does my team see after the order is placed?
The order status follows Picker's updates, from driver accepted to arrival at your store, on the way, arrival at the customer, and completed. The driver's name, phone, and email are added to the order.
What happens if an order is canceled?
If the order is canceled or rejected in Ordering.co before a driver accepts the booking, the booking is canceled in Picker.
Can each store use its own Picker account?
Yes. Each store connects with its own Picker business key, so bookings, quotes, and callbacks run per store.
Can I combine Picker with my own drivers?
Yes. Picker works alongside other delivery companies and your in-house drivers, so each store can use the delivery option that fits it.
Why use Ordering.co with Picker?
Picker handles the courier. Ordering.co runs the order, with your own branded channels, more than 20 products and more than 1,500 features, one delivery operation that combines delivery companies with your in-house drivers, APIs and MCP, and application source code on eligible plans.
Offer fast delivery on your own channels.
Tell us where your stores are and how many deliveries you run, and we will help you set up Picker.