Delivery integration
Deliver your own orders with Borzo couriers.
Deliver orders from your own website, app, and kiosk with Borzo on-demand couriers. Automatic handoff and delivery updates in Ordering.co.
How Borzo works with Ordering.co.
Orders come in on your channels. Ordering.co sends each delivery to Borzo, and every update comes back to you and your customer.
- 1Order placed
A customer places a delivery order on any of your Ordering.co channels.
- 2Delivery requested
Ordering.co sends the delivery to Borzo automatically, with the pickup and drop-off details.
Borzo courier- 3Picked up and delivered
The Borzo courier collects the order at your store and takes it to the customer.
Delivery status and courier details update in Ordering.co and on your customer's tracking page as they happen.
Countries where Borzo is available
Markets (2) for Borzo
- India
- Indonesia
Borzo offers same-day and on-demand courier delivery in India and Indonesia, in the cities served within each country.
Sources
Borzo delivers. Ordering.co runs the order.
Borzo gives you on-demand couriers for same-day delivery. Ordering.co gives you the channels those orders come from and the tools to run them:
- Your own channels. Branded websites, apps, and kiosks where customers order from you directly.
- More products and features. More than 20 products and more than 1,500 features across ordering, loyalty, marketplaces, call centers, and delivery.
- One delivery operation. Combine Borzo with other delivery companies and your in-house drivers, with automatic assignment.
- Built to extend. APIs and MCP, with application source code available on eligible plans.
Why use Borzo with Ordering.co
- No manual dispatch. The delivery goes to Borzo automatically at the order event you choose.
- Customers follow every step. Delivery status and courier details update in Ordering.co and on the customer’s tracking page.
- Rules for unassigned orders. Set auto-rejection and timeout behavior for deliveries that stay unassigned.
- Test before you go live. Enter separate credentials for the test and live environments.
What Borzo brings
Borzo describes its service on its website and in its Business API documentation:
- On-demand, same-day delivery through a network of couriers, including express and scheduled deliveries.
- Real-time tracking of each delivery.
- A Business API to price, place, and manage delivery orders and receive updates when they change.
How a delivery moves
- A customer places a delivery order on your Ordering.co website, app, or kiosk.
- At the order event you chose, Ordering.co sends the delivery to Borzo with the pickup and drop-off details.
- A Borzo courier collects the order at your store and takes it to the customer.
- Delivery status and courier details update in Ordering.co and on the customer’s tracking page.
Set up and go live
The Ordering.co delivery service guide covers each setting:
- Open a Borzo business account and get your Business API credentials.
- In the Ordering.co Dashboard, open Connect > Delivery Services and select Borzo.
- Enter the credentials for the test or live environment.
- Choose the order event that hands deliveries to Borzo, and set auto-rejection and timeout behavior.
- Save, run a test delivery, then switch to your live credentials.
More ways to deliver
- Delivery integrations lists the other delivery companies you can connect.
- Ordering Driver App runs deliveries with your own drivers.
- Ordering Delivery brings delivery companies and in-house drivers into one operation.
Setup
Connect your Borzo account and start delivering.
- 01Get your Borzo Business API credentials
Open a Borzo business account and get the Business API credentials for the test or live environment.
- 02Add them in Delivery Services
In the Ordering.co Dashboard, open Connect > Delivery Services, select Borzo, and enter the credentials for the matching environment.
- 03Choose when orders go to Borzo
Set the order event that hands a delivery to Borzo, such as when the store accepts the order, along with auto-rejection and timeout settings.
Resources
Guides and references.
Questions
Frequently asked questions.
Is Borzo available with Ordering.co?
Yes. Borzo is an available Ordering.co delivery integration. You connect your Borzo account in the Dashboard under Connect > Delivery Services.
When is a delivery sent to Borzo?
At the order event you choose, such as when the store accepts the order. You can also set auto-rejection for orders that stay unassigned and how long the workflow waits.
What does the customer see after ordering?
Delivery status and courier details update in Ordering.co and on the customer's tracking page as the Borzo courier picks up and delivers the order.
Where does Borzo deliver?
Borzo operates in the countries shown on this page, in the cities it serves within each country.
Can I combine Borzo with my own drivers?
Yes. Delivery groups in Ordering.co can use in-house drivers or delivery companies, with a priority for each group and the stores it serves, so each store can use the delivery option that fits it.
Why use Ordering.co with Borzo?
Borzo handles the courier. Ordering.co runs the order, with your own branded channels, more than 20 products and more than 1,500 features, one delivery operation for delivery companies and in-house drivers, APIs and MCP, and application source code on eligible plans.
Offer same-day delivery on your own channels.
Tell us where your stores are and how many deliveries you run, and we will help you set up Borzo.