How to start your own delivery company
Design territory, service rules, merchant intake, dispatch, driver operations, pricing, support, and proof before selecting software.
Notes from the people building the platform: how an order finds the right store, how dispatch picks a driver, and the decisions worth making before you launch. Written for the operators and engineers who have to run it on Monday.
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Design territory, service rules, merchant intake, dispatch, driver operations, pricing, support, and proof before selecting software.
A plain-English guide to how an Uber Eats–style marketplace works, the realistic ways to build one, and how to choose the approach that gets you live without a long, custom engineering project.
A practical guide to help you choose Multi-Vendor Marketplace Platforms (2026), including the scope, operational decisions, and verification questions to consider.
A scope-first framework for comparing custom development, starter foundations, and configured platforms without relying on undated cost ranges.
A practical implementation guide for choosing an ordering path, connecting the menu and payments, and testing the full restaurant workflow.
Plan grocery catalog, variable-price items, substitutions, picking, delivery slots, payments, and multi-store operations before choosing a build path.
Scope ordering, pickup, dispatch, tracking, proof, exceptions, and support before choosing custom development or a configured platform.
A scope-first guide to dispatch, driver, tracking, proof, exception, reporting, and integration requirements.
Define the customer, restaurant, driver, admin, payment, and support workflows before comparing implementation approaches.
A complete decision framework for restaurants, customers, couriers, payments, fulfillment, operations, and implementation approach.
Plan buyer, seller, catalog, transaction, fulfillment, trust, and support workflows before selecting a site builder, custom build, or platform.
A phase-based planning guide that replaces undated ranges with explicit dependencies, scope, responsibilities, and acceptance evidence.
Plan account catalogs, negotiated terms, approvals, reordering, fulfillment, finance, and support before selecting a B2B ordering approach.
Choose a delivery business model, prove local demand and unit economics, then pilot the complete order, fulfillment, and support workflow.
A precise definition of white-label marketplace software, its boundaries, and the evidence to require before selection.
The marketplace platform category is more crowded than it looks White-label marketplace platform is a description that hides a lot of variation.
Adding errand delivery to your business has two paths: plug into a third-party errand app (their brand, their commission, their customer) or add Custom Orders to your own platform (your brand, your…
Custom Orders aren't just for one type of business. We've watched restaurants, ghost kitchens, grocery dark stores, multi-brand chains, and white-label marketplaces all use them differently — same…
A Custom Order is an on-demand errand request placed through your ordering platform — not tied to any specific shop or menu.
Your Delivery Fleet Is Leaving 40% of Its Capacity on the Table. Here's How to Fix It. Most delivery fleets run hot for about five hours a day and idle the other nineteen.
The shortest way to understand any of this is to watch an order go from a storefront to a store to a driver, on your locations.