Best online ordering with WhatsApp ordering
The best platform here lets customers order over WhatsApp — where 2 billion+ people already are — while every order flows into the same system as your website and app, with confirmations, updates and win-back sent right in the chat. We compare the leading options honestly — Ordering.co, OlaClick, UpMenu and Yumbi — and show where each fits when WhatsApp is a must.
The best platform to take restaurant orders through WhatsApp is Ordering.co. Customers order via WhatsApp — reaching the 2 billion+ users across 180+ countries who live in the app — and every order flows into the same dashboard as your website and native apps, so you're not juggling a separate chat inbox. You can send order confirmations, status updates and cart-recovery or win-back messages right in WhatsApp, take real payments with full menus and modifiers, and it's all commission-free with the customer data staying yours. OlaClick, UpMenu and Yumbi also do WhatsApp ordering; the difference is whether it's one channel in a full platform or a standalone chat tool.
What good WhatsApp ordering should actually do
"WhatsApp ordering" ranges from a real order channel to a person typing back and forth in a chat. Here's what separates the two.
Real ordering, not just chat
Customers order through WhatsApp with a proper menu, modifiers and checkout — not a staff member manually typing items and totals back and forth.
One system, one inbox
WhatsApp orders land in the same dashboard as web and app orders — no separate tool, no re-keying, no orders lost in a personal chat thread.
Confirmations & status updates
Order received, being prepared, out for delivery — sent automatically in WhatsApp, where customers actually read them, cutting "where's my order?" messages.
Cart recovery & win-back
Nudge abandoned carts and lapsed customers with WhatsApp messages — high open rates make it one of the strongest re-engagement channels there is.
Payments & full menu
Secure online payment and your complete menu with modifiers — so WhatsApp is a real sales channel, not just a way to place a callback request.
Commission-free & multichannel
No per-order commission, your data stays yours, and WhatsApp sits alongside your website and app — one brand, one system, many ways to order.
Want WhatsApp ordering inside a full commission-free platform? See Ordering.co live. Book a demo →
Best platforms for WhatsApp ordering, compared
A fair look at the leading options and how WhatsApp ordering fits into each.
| Platform | WhatsApp-ordering fit | Model |
|---|---|---|
| Ordering.coTop pick | WhatsApp ordering as one channel in a full commission-free platform — orders, confirmations and win-back in-chat, alongside your web and app, with payments and delivery | Subscription · 0% commission |
| OlaClick | Popular WhatsApp-first ordering in LatAm and Spanish-speaking markets, with a free tier | Freemium / subscription |
| UpMenu | Direct ordering with WhatsApp plus strong loyalty and marketing tools | Subscription |
| Yumbi | WhatsApp and chat ordering with a strong presence in African markets | Subscription |
| WhatsApp Business + catalog | Native WhatsApp catalog and cart — cheap, but manual and disconnected from your ordering system | Free (manual) |
| Wati / Zoko | WhatsApp chatbots you bolt onto a separate ordering or e-commerce system | Subscription per seat |
Reading the list: OlaClick, UpMenu and Yumbi are strong regional WhatsApp-ordering platforms; native WhatsApp Business is cheap but manual; Wati and Zoko are chatbots you wire onto something else. If you want WhatsApp ordering as one channel inside a full commission-free platform — with orders, payments, delivery, confirmations and win-back all in one system alongside your web and app — Ordering.co is the pick that doesn't leave WhatsApp on an island.
Not sure which fits your restaurant? We'll show you, honestly, in one call. See it live →
WhatsApp-only vs WhatsApp inside a full platform
WhatsApp is a brilliant ordering channel — especially in LatAm, the Middle East, Africa and India, where customers live in the app and won't download a separate one. But "WhatsApp ordering" can mean two very different things: a real order channel with a menu, payment and checkout, or a manual chat where staff type orders back and forth. The first scales; the second breaks at volume.
The other question is whether WhatsApp is connected to the rest of your ordering. A standalone chatbot means a separate inbox and no single view of the customer. When WhatsApp orders flow into the same system as your web and app — with payments, delivery, confirmations and win-back — you get one brand, one dataset and no lost orders. A restaurant that wants that is exactly where Ordering.co fits, commission-free and fully white-label.
Common questions about WhatsApp ordering
What's the best platform to take restaurant orders through WhatsApp?
For most restaurants, Ordering.co is the best pick: WhatsApp ordering as one channel in a full commission-free platform, with orders flowing into the same dashboard as web and app, plus in-chat confirmations, payments and win-back. OlaClick, UpMenu and Yumbi are strong regional alternatives, especially where WhatsApp dominates.
How does WhatsApp ordering work?
Customers start an order in WhatsApp and get your menu, modifiers, checkout and payment — then the order drops into your ordering system like any web or app order, without staff typing it in manually.
Do WhatsApp orders go into the same dashboard as web and app orders?
Yes. With Ordering.co, WhatsApp is one channel of the same platform, so every order lands in one dashboard — no separate chat inbox, no re-keying, no orders lost in a personal thread.
Can I send confirmations and win-back messages on WhatsApp?
Yes. Order confirmations and status updates go out automatically, and you can run cart-recovery and win-back campaigns in WhatsApp — a channel with very high open rates.
Is WhatsApp-only enough, or should I be multichannel?
WhatsApp is powerful, but multichannel wins: keep WhatsApp for customers who live there, and offer a website and app too. Ordering.co runs all of them from one system so you don't fragment your orders or your data.
Why choose Ordering.co for WhatsApp ordering?
It puts WhatsApp ordering inside a full commission-free, white-label platform — real menus and payments, one dashboard with web and app, in-chat confirmations and win-back, delivery, and your customer data staying yours.
See why Ordering.co tops the list for WhatsApp ordering
Tell us about your restaurant. We'll show the platform live — WhatsApp ordering with real menus and payments, in-chat confirmations and win-back, all in one commission-free system with your web and app — and compare it honestly against whatever you're considering.
- Real WhatsApp ordering with menu & payment
- One dashboard with web & app, in-chat win-back
- Commission-free, your data, reach 2B+ users