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Scale your delivery operation.Not your workload.

Plug Ordering's restaurant management platform into Shipday's delivery automation. Orders sync instantly. Drivers dispatch automatically. Customers track in real time. You get back the hours you've been losing to manual logistics — and a margin you can actually defend.

★★★★★ 4.9 · 349 reviews | Your brand, your data

New order from Ordering · auto-synced
Driver assigned · proof of delivery captured

30%

Faster average
delivery time

0×

Manual order entry
required

100%

Self-funding via
Customer Fees

Powering ordering & delivery operations for marketplaces and restaurant groups across 60+ countries

10k+

Active stores

50M+

Orders processed

99.9%

Platform uptime

The Problem

Every minute spent dispatching is a minute you're not scaling.

The old way · Manual everything

  • Copy-pasting orders from your dashboard into a delivery tool
  • "Where is my driver?" calls clogging up your support team
  • Drivers double-booked, late, or off-route — with no visibility
  • Delivery costs eating into your margin with nothing to offset them
  • Restaurants and customers chasing status updates by phone
  • No proof of delivery when chargebacks hit

The Ordering × Shipday way

  • Orders flow from Ordering to Shipday automatically — zero manual entry
  • Customers track their order live, from kitchen to doorstep
  • Intelligent dispatch picks the best driver every time
  • Customer Fees offset 100% of your delivery cost — self-funding
  • One dashboard for every store, every brand, every order
  • Photos, signatures & timestamps captured on every drop-off
How it works

Three steps. One unstoppable delivery engine.

No engineers required. No spreadsheets. No retraining your team. If you can connect a Wi-Fi network, you can connect Ordering and Shipday.

Step 01 1

Connect

Plug your Ordering dashboard into Shipday in minutes from the integrations menu. Authenticate once and you're live across every store on your platform.

~5 minute setup
Step 02 2

Sync

Every order placed on Ordering flows into Shipday in real time. Two-way sync keeps statuses, addresses, items and customer notes aligned — automatically, forever.

Real-time, two-way
Step 03 3

Deliver

Shipday auto-dispatches to in-house drivers or 3rd-party fleets, optimizes routes, and triggers branded SMS & email tracking your customers will actually want to share.

Fully automated
Why operators switch

Built to make the math obvious.

30%

Faster deliveries

Intelligent dispatch and route optimization shave critical minutes off every order — the difference between a 5-star review and a refund request.

≈ 0

Reduced human error

Automated 2-way sync eliminates the typos, missed addresses and lost tickets that cost you reorders and crush staff morale.

↑ 2.4×

Customer loyalty

Branded real-time tracking turns the delivery window into a marketing moment — and turns first-time buyers into repeat customers.

2-Way Real-Time Sync

Orders, statuses, addresses, modifiers and customer notes stay perfectly aligned between Ordering and Shipday — no manual entry, ever.

Smart Auto-Dispatch

Shipday's algorithm assigns the right driver — in-house or 3rd-party — based on distance, load and ETA. Your dispatcher gets to take a lunch break.

Branded Live Tracking

Customers get real-time SMS & email updates with a map view from oven to doorstep — fully branded with your colors, logo and voice.

Driver Excellence

The Shipday driver app handles route optimization, in-app messaging, and digital proof of delivery — photos, signatures and GPS-stamped drop-offs.

Self-Funding Logistics

Use Ordering's Customer Fees engine to offset 100% of Shipday's per-delivery cost — turning logistics from a margin-killer into a clean P&L line.

One Command Center

Run every brand, every store and every driver from a single Ordering dashboard — with delivery operations built in, not bolted on.

The 4 features that move the needle

Everything your dispatch team did. Now done automatically.

You weren't hired to copy addresses into a tool. Ordering × Shipday hands the busywork to software so your team can focus on the work that grows the business.

Feature 01 — Seamless 2-way Sync

Orders flow in. Statuses flow out. Nothing gets typed twice.

Every order placed on Ordering — across every brand, every store, every channel — appears inside Shipday in real time. Status changes, ETAs and proof of delivery sync back automatically.

  • Real-time order ingestion from Ordering's marketplace, white-label apps and direct sites
  • Automatic status writeback to Ordering: assigned, picked up, delivered
  • Customer details, items, modifiers and notes preserved end-to-end
  • Zero manual data entry. Zero re-keying. Zero "lost ticket" excuses.
Restaurant tablet showing live orders syncing
4 new orders synced · 0.3s ago
Feature 02 — Automated Dispatching

The right driver. The right route. Every time.

Shipday's intelligent dispatch engine assigns each order to the best available driver — in-house or 3rd-party — and optimizes the route in the background. Your dispatcher becomes a strategist, not a switchboard.

  • Auto-assignment to in-house fleets or 3rd-party services (DoorDash Drive, Uber Direct, more)
  • Route optimization for stacked deliveries and multi-stop runs
  • Manual override available — Shipday recommends, your team decides
  • Scale up or down on demand without hiring or firing dispatchers
Delivery driver on a scooter ready to dispatch
Driver auto-assigned · ETA 11 min
Feature 03 — Branded Real-Time Tracking

From "where's my order?" to "wow."

Every customer gets a live, branded tracking experience — SMS and email updates with a map view from oven to doorstep. The same loyalty-driving moment Uber Eats and DoorDash own, except it's yours.

  • White-label tracking page with your logo, colors and tone of voice
  • Automated SMS & email at every key moment: confirmed, prepped, dispatched, delivered
  • Live map showing the driver's actual location — no more "where is it?" tickets
  • One-tap rating after delivery to capture feedback while it's fresh
Customer just received their food delivery
Just delivered · 2 min ago
Feature 04 — Driver Excellence

A driver app your team will actually use.

The Shipday driver app handles every job from the parking lot to the doorstep. Optimized routes, in-app communication, and digital proof of delivery — photos, signatures, GPS timestamps — protect your operation against chargebacks and disputes.

  • Turn-by-turn navigation with route optimization built in
  • Photo & signature capture on every drop-off — your insurance against disputes
  • In-app chat with dispatch and customer (no phone number sharing)
  • Performance analytics per driver — coach the team on data, not vibes
Delivery driver using Shipday app for proof of delivery
Proof of delivery captured
The Customer Fee Advantage

The integration that pays for itself.

Most operators treat delivery as a margin-killing necessity. With Ordering's Customer Fees engine, you can pass delivery logistics costs directly to your end customer — transparently, configurably, store by store. Combined with Shipday's automation, you don't just save money. You make the entire delivery layer self-funding.

  • Configure custom delivery fees per store, brand, region or order type
  • Fully offset Shipday's per-delivery cost — even turn it into a margin line
  • Keep menu prices competitive — fees stay transparent at checkout
  • Turn delivery from a cost center into a clean, predictable P&L line
  • Fees update in real time as you scale — no platform-wide overhauls
Talk to us about your fee structure
Per-order economics · illustrative
Average order value $24.00
Shipday delivery cost −$3.20
Customer Fee (Ordering) +$3.20
Net delivery impact on margin $0.00
Self-funded delivery 100%

Illustrative example. Actual savings depend on your fee configuration, fleet mix and order volume. Run the numbers with our team during your free consultation.

Frequently asked

Answers, before you even ask.

If your question isn't here, our team will answer it on the consultation call — usually in under 60 seconds.

Q · 01

How long does the Ordering × Shipday setup actually take?

+
Most operators are live in under an hour. You connect your Shipday account from the Ordering integrations menu, map your stores, and you're done. No engineers required, no spreadsheets to upload, no platform-wide redeploy.
Q · 02

Does it work with both in-house drivers and 3rd-party fleets?

+
Yes — and you can mix them. Run your own fleet for high-volume zones, fall back to DoorDash Drive, Uber Direct or other 3rd-party services on overflow or out-of-zone orders. Switch the priority logic from your Ordering dashboard at any time.
Q · 03

How exactly do Customer Fees offset delivery costs?

+
Ordering's Customer Fees engine lets you add a transparent delivery fee at checkout — configurable per store, brand or order type. You set it to match (or exceed) your average Shipday cost, and the customer covers logistics directly. Result: delivery becomes self-funding instead of margin-killing.
Q · 04

What does the customer experience look like?

+
Your customer never sees Shipday. They get a fully branded tracking page in your colors and tone, automated SMS and email updates at every key moment, and a live map view of their driver. The only thing that changes is the experience gets dramatically better.
Q · 05

Will this work for a multi-brand or franchise marketplace?

+
Absolutely — that's exactly the use case it was built for. Run multiple brands, hundreds of stores, regional franchises and even white-label clients from one Ordering command center. Shipday inherits your structure automatically.
Q · 06

What happens to my data, attribution and reporting?

+
All your delivery data flows back into Ordering's reporting suite — orders, ETAs, completion rates, driver performance, customer ratings — alongside your sales and marketing attribution. One source of truth, no spreadsheet glue.
Stop dispatching. Start scaling.

Your competitors are still copying addresses by hand. You don't have to be.

Drop your email. We'll show you exactly how the Ordering × Shipday integration plugs into your operation — with your real numbers.

No credit card · No commitment · 30-minute call