How to reduce third-party delivery app commissions
Third-party apps charge a commission on every order, and you can't remove their fees while selling on them. What you can do is shift volume to a channel you own. Keep the apps for reach (managed in one place with StreamOrders) and add direct, commission-free ordering with ordering.co. As more customers order through your own site and apps, your blended commission across all channels drops.
Why commissions add up
Marketplace commissions can take a meaningful cut of each order, plus extra fees for delivery and promotion. On thin restaurant margins, that adds up fast — and the marketplace, not you, owns the customer.
What you can and can't change
- Can't: remove the apps' commission while selling on them.
- Can: reduce how much of your volume runs through commission channels.
- Can: bring repeat customers to a channel you own.
The direct-channel strategy
Use the apps for discovery, then move loyal and repeat customers to your own ordering. ordering.co gives you a branded, commission-free site and apps, plus marketing and loyalty to drive repeat orders. Connect it to StreamOrders so the apps and your own channel stay in sync — you keep reach and grow margin at the same time.
Frequently asked questions
Can I avoid delivery app commissions completely?
Not while selling on the apps — their commission applies to orders placed through them. You reduce your overall commission by shifting volume to a channel you own, like an ordering.co storefront.
Is ordering directly really commission-free?
Orders through your own ordering.co storefront are not charged marketplace commissions. ordering.co charges a small transaction fee instead, so more of each order stays with you. Pricing is discussed on the demo.
Do I have to leave the delivery apps?
No. Keep them for reach via StreamOrders and add a direct channel alongside them.
How do I move customers to my own channel?
Use marketing and loyalty tools and in-store prompts to steer repeat customers to your branded site and apps.
Keep more of every order
Add a commission-free channel you own and connect it to your delivery-app management.
Get a demo & pricing →