--- title: "Third-Party Delivery Integrations" description: "Connect third-party delivery to the order flow your team already operates. Configure partner selection by store and track status." canonical: https://www.ordering.co/platform/third-party-delivery/ --- # Bring third-party delivery into the order flow you already run. When an order is ready, Ordering.co sends the delivery request to the partners connected for that store. Your selection rule can choose a partner or move to the next option when the first one cannot take the order, while the delivery handoff stays attached to the order record. [See a live demo](https://www.ordering.co/demo/)[Talk to Ordering.co](https://www.ordering.co/contact/) - Partner connections - Rules by store - Delivery status on the order Order 48291Courier quotes OrderReady for pickupStore 014 · Riverside Courier quotes - Uber DirectOn-demand courierQuote received - DoorDash DriveOn-demand courierSelected - LalamoveOn-demand courierDeclined RuleBest quote, next network when one declines - Courier Assigned - Customer Tracking on your site Third-party delivery ## Use a delivery network without breaking the order flow. 01 ### Quotes from each network The delivery request starts with the order your team is already preparing, so the partner receives the store, customer, and fulfillment context it needs. 02 ### Fallback between networks Set a preferred partner or a fallback path for the cases where a delivery option declines or does not fit the order. 03 ### Choose the delivery model per store Use a network-only model, combine partners with your own drivers, or reserve a partner for the situations your team defines. 04 ### Keep delivery context on the order The delivery handoff stays connected to the original order, giving the store one operational record to follow. ## What the handoff does for you. [All delivery networks](https://www.ordering.co/integrations/delivery/) ### Request a courier from the order The accepted order becomes the delivery request, so the store does not need to rebuild it in a separate courier workflow. ### Best quote, or your rule Choose a preferred partner or location-specific rule so the handoff reflects how that store operates. ### Fallback when a network says no A fallback rule gives the order a next delivery option when the first partner cannot take it. ### Plan coverage with available partners Review which delivery partners serve each market and location before you make them part of a store’s delivery setup. ### Set delivery terms for the store Decide how delivery fees and service areas should be presented in the customer experience for each location. ### Manual override from Ordering Merchant Give the operations team a clear path to review a live delivery handoff when an exception needs attention. How it runs ## How a network delivery runs. The handoff uses the same order context your store already works with: readiness, location, delivery choice, and the resulting status all belong to the same operational flow. Define the exception path your operations team should use before launch, including when a manager needs to intervene. 1. 01The order is readyThe store prepares the order in its usual operating flow before the delivery handoff begins.In your queue 2. 02Quotes are requestedThe delivery request is sent according to the partner connections and rules configured for that store.All networks at once 3. 03A network is selected by ruleThe configured selection rule determines which delivery option should be considered for that order.Your rule 4. 04A courier is assigned and trackedThe selected partner takes the delivery request, and its delivery progress can remain associated with the order.Under your brand 5. 05Delivered, status back on the orderThe delivery outcome becomes part of the order context that operations and support can review\.One record Coverage ## Own fleet, hybrid or network only. Third-party delivery can be one part of a store’s last-mile plan. Map the model to the locations, hours, service areas, and operational responsibilities that matter to your team. [Ordering Delivery](https://www.ordering.co/platform/ordering-delivery/)[Run your own delivery](https://www.ordering.co/solutions/run-your-own-delivery/) - ### Network only A location can use connected delivery partners as its primary delivery option when that model fits the operation. - ### Hybrid A location can combine its own delivery operation with connected partners for defined coverage or exception scenarios. One infrastructure ## Treat delivery as part of the order, not a separate handoff. The delivery setup connects to the catalog, stores, customer details, and order context your team already operates. That gives the store one place to understand the order and its delivery progress. - Web - App - Kiosk - Phone - AI agent ![Ordering.co](https://www.ordering.co/assets/logos/ordering-lockup-color-on-white.svg)![Ordering.co](https://www.ordering.co/assets/logos/ordering-lockup-color-reversed.svg)Catalog · Stores · Customers · Payments · Orders - Merchant App - POS - Drivers - Loyalty & CRM Control ## When a network takes an order is your decision. Document which partners, service areas, selection rules, and exception paths each store needs before delivery goes live. Those choices determine how the delivery handoff should operate. - Rules per store Map the delivery partners and preferences that apply to the location. - Time-of-day rules Define the hours and operating scenarios that call for a third-party delivery option. - Out-of-zone orders Plan how delivery requests outside an owned service area should be handled. - Delivery cost policy Define the commercial and operational rules that determine when a delivery option should be used. ## The rest of the last mile. - [ConnectDelivery networksEvery partner you can connect, city by city.](https://www.ordering.co/integrations/delivery/) - [OperateOrdering DeliveryZones, fees, dispatch rules and shifts.](https://www.ordering.co/platform/ordering-delivery/) - [OperateDriver AppWhat your own drivers see on the road.](https://www.ordering.co/platform/driver-app/) - [By businessDelivery companiesFor the network carrying other people's orders.](https://www.ordering.co/solutions/delivery-companies/) ## Map a delivery handoff for your operation. Bring a representative store, delivery area, and operating scenario. We can walk through the partner-selection and exception flow your team needs to evaluate. Product guide: [Delivery services overview](https://docs.ordering.co/docs/products/dashboard/connect/delivery-services/) [Book a demo](https://www.ordering.co/contact/?meeting=demo#book)[See a live demo](https://www.ordering.co/demo/)