---
title: "Loyalty & CRM integrations"
description: "Reward customers with Ordering Loyalty points, cash wallet, and levels, and connect HubSpot, Mailchimp, and Spoonity to your customer and marketing stack."
canonical: https://www.ordering.co/integrations/loyalty/
---

# Turn every order into a returning customer.

Run points, cash wallet, and loyalty levels with Ordering Loyalty, and connect the CRM and loyalty tools your marketing team already uses.

[Talk to Ordering.co](https://www.ordering.co/contact/)[See all integrations](https://www.ordering.co/integrations/)

- Points and levels
- Cash wallet
- CRM connections

How it works

## Reward, remember, and bring customers back.

01

### Set your loyalty rules

Configure points, cash wallet, and loyalty levels in the Ordering.co Dashboard for the businesses that take part.

02

### Customers earn and redeem

Customers see their points and level in the Website wallet and use their balance at checkout in the Customer App.

03

### Connect your marketing stack

Send customers to HubSpot or Mailchimp, or run your loyalty program in Spoonity.

Loyalty & CRM

## Choose your loyalty and CRM tools.

[All integrations](https://www.ordering.co/integrations/)

- ### [HubSpot](https://www.ordering.co/integrations/hubspot/)

  New customers and orders sent to HubSpot contacts and deals through the Ordering.co Zapier app.

  - Offering

    Connected tool

- ### [Klaviyo](https://www.ordering.co/integrations/klaviyo/)

  Coming soon

  Klaviyo email and SMS marketing for your Ordering.co customers, coming soon.

  - Offering

    Coming soon

- ### [Mailchimp](https://www.ordering.co/integrations/mailchimp/)

  New Ordering.co customers added to your Mailchimp audience with their name, email, phone, and address.

  - Offering

    Connected tool

- ### [Ordering Loyalty](https://www.ordering.co/integrations/ordering-loyalty/)

  Built-in loyalty points, cash wallet, and loyalty levels, configured business by business in the Ordering.co Dashboard.

  - Offering

    Built into Ordering.co

- ### [Spoonity](https://www.ordering.co/integrations/spoonity/)

  Ordering.co orders registered in Spoonity for loyalty, and voided in Spoonity when an order is canceled.

  - Offering

    Connected tool

Before you launch

## What to set up for your program.

01

### Customer accounts

Customers sign in on your website and apps so their points and orders follow them.

- Identity

  Every channel

02

### Marketing consent

Decide how customers opt in to marketing before you send them to a CRM.

- Customer choice

  Your policy

03

### Rewards

Set how customers earn points, what they can redeem, and which businesses take part.

- Program rules

  Per business

04

### CRM connection

Choose the tool that receives your customers and keep it in step with Ordering.co.

- Marketing stack

  HubSpot, Mailchimp

What you get

## Loyalty that works on every channel.

01

### Points on every order

Customers earn points on the orders they place with the businesses in your program.

02

### Cash wallet

Customers keep a balance they can use at checkout.

03

### Loyalty levels

Reward your best customers with levels you define.

04

### Connected CRM

Grow your audience in HubSpot or Mailchimp from the customers who order with you.

Built in or connected

## Use Ordering Loyalty, connect your own tools, or both.

Ordering Loyalty is built into Ordering.co. HubSpot, Mailchimp, and Spoonity connect your customers to the tools your team already uses.

Built in

### Ordering Loyalty

Points, cash wallet, and levels managed in the Ordering.co Dashboard and shown on your website and apps.

Connected

### HubSpot, Mailchimp, and Spoonity

Send your customers to your CRM and email tools, or run your loyalty program in Spoonity.

Build your own

## Connect any CRM with the API and webhooks.

Use the Ordering.co API and webhooks to send customers and orders to any CRM or marketing tool your team uses.

[Read the developer documentation](https://www.ordering.co/developers/#webhooks)[Talk to Ordering.co](https://www.ordering.co/contact/)

GET customers

// customer and loyalty fields

{

"customer": "name, email, phone",

"loyalty_points": "current balance",

"wallet": "cash balance",

"last_order": "date and total",

"reward_rules": { "earning": "defined", "redemption": "defined" }

}

## Explore the connected operating model.

- [ConnectAnalytics and marketingMeasure the orders and customers your loyalty program brings back.](https://www.ordering.co/integrations/analytics/)
- [ConnectPOS integrationsSend orders to your POS while customers earn rewards online.](https://www.ordering.co/integrations/pos/)
- [OperateOrdering MerchantExplore the operational surface for stores and orders.](https://www.ordering.co/platform/ordering-merchant/)

## Launch a loyalty program your customers use.

Tell us how you want to reward customers and which CRM your team uses, and we will help you set it up.

[Talk to Ordering.co](https://www.ordering.co/contact/)[See pricing](https://www.ordering.co/pricing/)