---
title: "Auto-accept orders integration"
description: "Accept new orders automatically in Ordering.co, so your team can skip the repetitive first review and start preparing right away, especially during busy hours."
canonical: https://www.ordering.co/integrations/auto-accept-orders/
---

![Ordering.co](https://www.ordering.co/assets/logos/ordering-lockup-color-on-white.svg)

Ordering.co automation

# Accept new orders without touching a screen.

Accept new orders automatically in Ordering.co, so your team can skip the repetitive first review and start preparing right away, especially during busy hours.

[Discuss auto-accept setup](https://www.ordering.co/contact/)[Explore automation integrations](https://www.ordering.co/integrations/automation/)

Auto-accept orders with Ordering.co

- Type

  Built-in Ordering.co automation

- Acts on

  New orders waiting for acceptance

- Install

  Plugins in the Dashboard

- Setting

  Plugin Auto-accept Order setting

How the automation runs

## The order arrives, and it is already accepted.

When

**A new order arrives**

A customer places an order and it reaches the business as pending, waiting for acceptance.

Then

1. **Ordering.co accepts it**

   The order moves out of pending automatically, with no one on your team pressing Accept.

2. **Your team starts preparing**

   Staff focus on preparation and the customer instead of repeating the same step for every order.

3. **The rest of the flow continues**

   Driver assignment, notifications, and payments keep following their own settings in Ordering.co.

## Less tapping, more preparing

Accepting orders by hand is the same step, repeated over and over. Auto-accept takes it off your team:

- **Fewer waiting orders.** New orders move out of pending without someone pressing Accept.
- **Focus where it counts.** Your team spends busy hours preparing orders and serving customers.
- **Consistent first step.** Acceptance no longer depends on who is on shift.

## What you need

- **The Auto-accept Order plugin**, installed and enabled from **Plugins** in the Dashboard.
- **An API key** from **Developers > API Keys**, entered in **Plugin settings > Plugin Auto-accept Order setting**.
- **A way to watch exceptions.** Keep an eye on **Orders** for anything unusual, since auto-accept is not a replacement for checking an uncertain order.

The [automatic order acceptance guide](https://docs.ordering.co/docs/products/business-app/orders/accept-order/) walks through each screen.

## Works with the rest of your operation

- **[WhatsApp order notifications](https://www.ordering.co/integrations/whatsapp-order-notifications/)** keep the customer updated as the order moves forward.
- **[Delivery integrations](https://www.ordering.co/integrations/delivery/)** send accepted orders to your drivers or delivery companies.
- **[Plugins](https://www.ordering.co/integrations/plugins/)** let you add your own logic to the order flow.

Setup

## Install the plugin, connect an API key, and check your orders.

1. 01

   **Install and enable the plugin**

   In the Dashboard, open Plugins, install Auto-accept Order, and turn on Enable.

2. 02

   **Connect an API key**

   Create an API key in Developers > API Keys, then enter it in Plugin settings > Plugin Auto-accept Order setting and save.

3. 03

   **Check your orders**

   Place a test order and confirm in Orders that it moves out of pending on its own before you rely on it.

Resources

## Guides and references.

- [Configure automatic order acceptanceOpen the guide for setup and operating details.](https://docs.ordering.co/docs/products/business-app/orders/accept-order/)

Questions

## Frequently asked questions.

What does auto-accept do?

When a new order arrives as pending, Ordering.co accepts it for the business automatically, so your team does not have to review and accept each order by hand.

When is it most useful?

During busy periods, when your team should focus on preparation and customers instead of repeating the same acceptance step for every order.

Does it assign a driver or charge the customer?

No. Auto-accept only handles acceptance. Driver assignment, customer notifications, and payments follow their own settings in Ordering.co.

Can my team still accept or reject orders manually?

Businesses can still accept or reject pending orders in their own workflow.

How do I keep the API key safe?

Treat it as a credential. Enter it only in the Dashboard, never in screenshots, tickets, or shared documents.

## Let busy hours run on their own.

Tell us about your stores and how your team handles new orders, and we will help you turn on auto-accept.

[Discuss auto-accept setup](https://www.ordering.co/contact/)[Back to automation integrations](https://www.ordering.co/integrations/automation/)