--- title: "Online Ordering and Delivery Platform" description: "Launch branded websites, apps, marketplaces, kiosks and AI ordering agents. Run stores, orders, payments and delivery on one connected platform." canonical: https://www.ordering.co/ --- Operational infrastructure · For restaurants and local commerce # Build your ordering and delivery experience. Create websites, apps, marketplaces, and AI agents for your customers. Ordering.co runs the stores, orders, payments, and delivery underneath, and connects to the stack you already have. [Explore the platform](#platform)[Talk to Ordering.co](https://www.ordering.co/contact/) Customer channels · Select any part to explore - **Web**: Customers order from a branded website with your menu, stores, and checkout. [Explore Ordering Web](https://www.ordering.co/platform/ordering-web/) - **App**: Customers browse the menu, order again, and follow each order in your own iOS and Android app. [Explore Ordering Apps](https://www.ordering.co/platform/ordering-apps/) - **Marketplace**: Customers browse many stores under your brand, then order and follow delivery in one place. [Explore marketplaces](https://www.ordering.co/solutions/marketplaces/) - **AI agent**: Customers order by voice, WhatsApp, chat, or on your website, from the same catalog and locations. [Explore AI ordering agents](https://www.ordering.co/platform/ai-ordering-agents/) ![Ordering.co](https://www.ordering.co/assets/logos/ordering-lockup-color-on-white.svg)![Ordering.co](https://www.ordering.co/assets/logos/ordering-lockup-color-reversed.svg)Commerce infrastructure - **Stores**: Keep stores, menus, and availability current from the Dashboard. [Explore the Dashboard](https://www.ordering.co/platform/dashboard/) - **Orders**: Each order reaches the right location, and your team takes it from acceptance to ready. [Explore order management](https://www.ordering.co/platform/ordering-merchant/#order-management) - **Payments**: Connect checkout to more than 50 payment gateways and the payment methods your customers use. [Explore payment integrations](https://www.ordering.co/integrations/payments/) - **Delivery**: Deliver with your own drivers, connected delivery companies, or both, with status updates until the order arrives. [Explore Ordering Delivery](https://www.ordering.co/platform/ordering-delivery/) Open API · Webhooks · MCP · SDKs Merchant operations - **Merchant app**: Store teams accept, prepare, and hand off every order in one workspace on web, iOS, and Android. [Explore Ordering Merchant](https://www.ordering.co/platform/ordering-merchant/) - **Driver app**: Drivers pick up, follow the route, talk to the store or customer, and confirm each delivery. [Explore the Driver App](https://www.ordering.co/platform/driver-app/) - **Dispatch**: Each delivery is assigned automatically to your drivers or a connected delivery company. [Explore auto dispatch](https://www.ordering.co/platform/ordering-delivery/) Your stack - **POS**: Menus and prices sync from your POS, and online orders go straight into it. [Explore POS integrations](https://www.ordering.co/integrations/pos/) - **CRM**: Connect HubSpot and Mailchimp to your customer and marketing stack. [Explore CRM integrations](https://www.ordering.co/integrations/loyalty/) - **Loyalty**: Reward customers with points, cash wallet, and loyalty levels, or connect Spoonity. [Explore loyalty integrations](https://www.ordering.co/integrations/loyalty/) - **Analytics**: Use Ordering.co reports, connect Google Analytics 4, Meta Pixel, and Google Tag Manager, and export to Excel. [Explore analytics integrations](https://www.ordering.co/integrations/analytics/) **Web** Customers order from a branded website with your menu, stores, and checkout. - ![Stripe](https://www.ordering.co/assets/integration-logos/stripe.svg) - ![PayPal](https://www.ordering.co/assets/integration-logos/paypal.svg) - ![Adyen](https://www.ordering.co/assets/integration-logos/adyen.svg) - ![Mercado Pago](https://www.ordering.co/assets/integration-logos/mercado-pago.svg) - ![Apple Pay](https://www.ordering.co/assets/integration-logos/apple-pay.svg) - ![Google Pay](https://www.ordering.co/assets/integration-logos/google-pay.svg) * ![Uber](https://www.ordering.co/assets/integration-logos/uber-direct.svg) * ![DoorDash](https://www.ordering.co/assets/integration-logos/doordash-drive.svg) * ![Lalamove](https://www.ordering.co/assets/integration-logos/lalamove.svg) * ![Stuart](https://www.ordering.co/assets/integration-logos/stuart.svg) * ![Shipday](https://www.ordering.co/assets/integration-logos/shipday.svg) * ![Nash](https://www.ordering.co/assets/integration-logos/nash.svg) - ![Toast](https://www.ordering.co/assets/integration-logos/toast.png) - ![Square](https://www.ordering.co/assets/integration-logos/square.svg) - ![Clover](https://www.ordering.co/assets/integration-logos/clover.svg) - ![Shopify](https://www.ordering.co/assets/integration-logos/shopify.svg) - ![Oracle](https://www.ordering.co/assets/integration-logos/oracle-simphony.svg) - ![LimeTray](https://www.ordering.co/assets/integration-logos/limetray.png) * ![HubSpot](https://www.ordering.co/assets/integration-logos/hubspot.svg) * ![Mailchimp](https://www.ordering.co/assets/integration-logos/mailchimp.svg) - ![Spoonity](https://www.ordering.co/assets/integration-logos/spoonity.svg) * ![Google Analytics 4](https://www.ordering.co/assets/integration-logos/google-analytics-4.svg) * ![Google Tag Manager](https://www.ordering.co/assets/integration-logos/google-tag-manager.svg) * ![Meta](https://www.ordering.co/assets/integration-logos/meta-pixel.svg) * ![Twilio Segment](https://www.ordering.co/assets/integration-logos/segment.svg) [Explore Ordering Web](https://www.ordering.co/platform/ordering-web/) Restaurants, franchises, and marketplaces already run their ordering on Ordering.co. - [![Domino's Pizza](https://www.ordering.co/assets/customer-logos/dominos-pizza.svg)](https://www.ordering.co/customers/dominos-mexico-and-colombia/) - [![Burger King](https://www.ordering.co/assets/customer-logos/burger-king.svg)](https://www.ordering.co/customers/burger-king/) - [![Starbucks](https://www.ordering.co/assets/customer-logos/starbucks.svg)](https://www.ordering.co/customers/starbucks-mexico/) - [![KFC](https://www.ordering.co/_astro/blog/11956677e9329381-320w.webp)](https://www.ordering.co/customers/kfc-albania/) - [![P.F. Chang's](https://www.ordering.co/assets/customer-logos/pf-changs.svg)](https://www.ordering.co/customers/p-f-changs/) - [![Chili's](https://www.ordering.co/assets/customer-logos/chilis.svg)](https://www.ordering.co/customers/chilis-mexico/) - [![Vips](https://www.ordering.co/assets/customer-logos/vips.svg)](https://www.ordering.co/customers/vips/) - ![Pizza Hut](https://www.ordering.co/assets/customer-logos/pizza-hut.svg) ## Proven at scale. Technology built to support businesses from their first location to global operations. - Orders powered every month Millions - Countries served 100+ - Running ordering operations since 2012 - Platform uptime 99.99% - Payment gateways 50+ - Delivery partners 20+ - POS integrations 15+ - Trustpilot rating, 349 reviews 4.9 New · AI ordering agents ## Let customers order through conversation. Voice, WhatsApp, chat, and your website. Every agent runs on the same catalog, locations, payments, and delivery as the rest of Ordering.co, so a conversation becomes an order the kitchen can cook. - [Voice](https://www.ordering.co/platform/ai-ordering-agents/) - [WhatsApp](https://www.ordering.co/platform/ai-ordering-agents/) - [Chat](https://www.ordering.co/platform/ai-ordering-agents/) - [Website](https://www.ordering.co/platform/ordering-web/) * ### More orders Meet customers where they are: take orders by voice, WhatsApp, chat, and your website, on the same catalog, prices, and locations. * ### Lower support load AI handles the routine: menu questions, product options, and order confirmation run through the agent while your team prepares orders. * ### A better experience Fast, friendly, and always on. Every confirmed order reaches the Merchant app and delivery, and your POS when it is connected. ![WhatsApp conversation on a phone where a customer chooses pizza dough and sauce, with a note reading From conversation to order.](https://www.ordering.co/_astro/ai-whatsapp-phone.CYq7L-yB_25FhvI.webp) How it runs ## From the first click to the final delivery. One infrastructure. One platform. Every channel, every order, and every integration runs through it. 1. Customer orders through your website, app, marketplace, or AI agent. ![Restaurant website example with a pizza menu, product choices, and an order cart.](https://www.ordering.co/_astro/product-storefront.8cWfmDj-_1OjU1w.webp) Example storefront on Ordering Web [Explore Ordering Web](https://www.ordering.co/platform/ordering-web/) 2. The order reaches the right location. 3. Your team manages it through the Merchant App. ![Merchant app preparation time screen with a timer and an Accept button.](https://www.ordering.co/_astro/store-app-preparation-time.CWZEzQqV_Y4xT9.webp) Preparation time in Ordering Merchant [Explore Ordering Merchant](https://www.ordering.co/platform/ordering-merchant/) 4. Delivery is assigned to your own drivers or connected delivery providers. ![Driver app orders screen with a New orders have been received alert.](https://www.ordering.co/_astro/delivery-app-orders.CRLrF-f7_ZwOey.webp) New order alert in the Driver App [Explore the Driver App](https://www.ordering.co/platform/driver-app/) 5. Stores, menus, and availability stay current from the Dashboard. 6. Everything connects to the rest of your technology stack. ![Ordering Dashboard stores list with store photos, categories, and enable switches.](https://www.ordering.co/_astro/blog/0e575f1cc02f53f2-1104w.webp) Store management in Ordering Dashboard [Explore the Dashboard](https://www.ordering.co/platform/dashboard/) ## One platform. Every part of ordering. More than 20 products and 1,500 features in more than 25 languages, organized around how an order actually runs. ### Build Create the customer experience you need. - [Ordering websites](https://www.ordering.co/platform/ordering-web/) - [Native apps](https://www.ordering.co/platform/ordering-apps/) - [Multi-store ordering](https://www.ordering.co/platform/multi-store-ordering/) - [Marketplaces](https://www.ordering.co/solutions/marketplaces/) - [AI ordering agents](https://www.ordering.co/platform/ai-ordering-agents/) - [Self-ordering kiosks](https://www.ordering.co/platform/ordering-kiosk/) - [Call center ordering](https://www.ordering.co/platform/ordering-call-center/) ### Operate Everything behind every order. - [Merchant apps](https://www.ordering.co/platform/ordering-merchant/) - [Ordering Dashboard](https://www.ordering.co/platform/dashboard/) - [Order management](https://www.ordering.co/platform/ordering-merchant/#order-management) - [Multi-location operations](https://www.ordering.co/platform/multi-location-operations/) - [Driver apps](https://www.ordering.co/platform/driver-app/) - [Auto dispatch](https://www.ordering.co/platform/ordering-delivery/) - [In-house and third-party delivery](https://www.ordering.co/platform/ordering-delivery/) ### Connect Fit Ordering.co into your existing technology. - [POS integrations](https://www.ordering.co/integrations/pos/) - [Payments](https://www.ordering.co/integrations/payments/) - [Delivery networks](https://www.ordering.co/integrations/delivery/) - [Loyalty](https://www.ordering.co/integrations/loyalty/) - [Analytics and reports](https://www.ordering.co/integrations/analytics/) - [Third-party integrations](https://www.ordering.co/integrations/) - [Open API and webhooks](https://www.ordering.co/developers/) ### Extend Build on top of Ordering.co instead of starting from scratch. - [API reference](https://docs.ordering.co/api-reference/) - [API and MCP](https://www.ordering.co/developers/api-mcp/) - [SDKs](https://www.ordering.co/developers/#sdks) - [White label](https://www.ordering.co/developers/white-label/) - [Reseller infrastructure](https://www.ordering.co/solutions/agencies-resellers/#partner-program) - [Custom solutions](https://www.ordering.co/solutions/custom-projects/) - [Open-source frontend code](https://www.ordering.co/developers/source-code-license/) - [Bring your own cloud](https://www.ordering.co/developers/bring-your-own-cloud/) ## Built for businesses. Built for builders. For businesses ### Run your business on Ordering.co For restaurants, franchises, and enterprise groups that need a complete ordering infrastructure across locations, channels, and delivery operations. - [Restaurants](https://www.ordering.co/solutions/restaurants/) - [Franchises](https://www.ordering.co/solutions/franchises/) - [Enterprise groups](https://www.ordering.co/solutions/enterprise/) - [Multi-location](https://www.ordering.co/platform/multi-location-operations/) - [Groceries & local stores](https://www.ordering.co/solutions/groceries/) - [Delivery companies](https://www.ordering.co/solutions/delivery-companies/) [See pricing](https://www.ordering.co/pricing/)[Explore solutions](https://www.ordering.co/solutions/) For builders ### Build your business on Ordering.co Launch marketplaces, ordering platforms, and custom commerce products on the Ordering.co infrastructure, APIs, and technology. - [Entrepreneurs](https://www.ordering.co/solutions/startups/) - [Marketplace operators](https://www.ordering.co/solutions/marketplaces/) - [Agencies](https://www.ordering.co/solutions/agencies-resellers/) - [Resellers](https://www.ordering.co/solutions/agencies-resellers/) - [Software companies](https://www.ordering.co/solutions/software-companies/) [Explore developer tools](https://www.ordering.co/developers/)[See pricing](https://www.ordering.co/pricing/#marketplace) Customer stories ## Real operations, running on Ordering.co. Each story shows a different part of the platform at work: a multi-brand app, a call center, self-ordering kiosks, and a website with its own delivery. - Restaurant groupsMexico · Colombia ### [Alsea](https://www.ordering.co/customers/alsea/) The WOW+ app, ten brand storefronts, call centers, and delivery for a multi-brand restaurant operator. Products: Ordering Web · Ordering Apps · Call Center · Delivery · Loyalty & offers - Restaurant brandsMexico · Colombia ### [Domino's Pizza](https://www.ordering.co/customers/dominos-mexico-and-colombia/) Call center software with caller recognition, agent handoffs, secure card entry, and a menu new agents learn fast. Products: Call Center · Delivery - Restaurant brandsMexico ### [Burger King Mexico](https://www.ordering.co/customers/burger-king/) Self-ordering kiosks trialed at an airport and deployed across multiple stores, plus online ordering. Products: Ordering Kiosk · Ordering Web · Loyalty & offers - Restaurant brandsAlbania ### [KFC Albania](https://www.ordering.co/customers/kfc-albania/) A branded website, customer app, store and driver apps, and delivery dashboards for KFC's online orders in Albania. Products: Ordering Web · Ordering Apps · Delivery · Loyalty & offers [See all customer stories](https://www.ordering.co/customers/) ## Keep control of your brand, data, and customer relationships. Run on hosting managed by Ordering.co, or deploy with more control over your stack where your plan includes it. Every order, store, catalog, and delivery event is reachable through the API, so you are never limited to what the dashboard shows. - Open APIs and MCP Every order, store, catalog, and delivery event is reachable through the Ordering.co API and webhooks, and AI tools connect through MCP. [Explore API and MCP](https://www.ordering.co/developers/api-mcp/) - Source code license The frontend source code is open source and included with every product. The backend source code is available only to enterprise organizations, under a separate license agreement and after Ordering.co approves the organization. [Read the source code license](https://www.ordering.co/developers/source-code-license/) - Deployment options Hosted by Ordering.co on every plan, or installed in your own AWS, Google Cloud, Microsoft Azure, or Railway account with an enterprise package. [Bring your own cloud](https://www.ordering.co/developers/bring-your-own-cloud/) - Your brand, data, and customers You control your brand, your domain, your data, and your customer relationships. Ordering.co operates the platform underneath on managed plans. [Explore white label](https://www.ordering.co/developers/white-label/) ## Switching from another platform? Move at your pace, compare before you decide, and bring repeat customers to a channel where you set the terms. - [Migrate to Ordering.co](https://www.ordering.co/solutions/migrate/) Plan a controlled move by mapping the customer journey, connected systems, responsibilities, and acceptance checks. - [Compare platforms](https://www.ordering.co/compare/) See where Ordering.co goes further than ordering, marketplace, and commerce platforms. - [Stop paying commissions](https://www.ordering.co/solutions/stop-paying-commissions/) Bring returning customers from marketplaces to a direct channel under your brand. ## Before you start. [Start for free](https://accounts.ordering.co/)[See a live demo](https://www.ordering.co/demo/) Do I need developers to get started? No. You can start with Ordering.co websites and apps configured for your business. Developers become relevant when you want a custom interface, integration, or workflow on the API, webhooks, SDKs, or MCP. Can I use my own brand and domain? Yes. Your customer experience runs under your brand and domain, and you control your data and customer relationships. Branding does not transfer ownership of the Ordering.co platform. Can I publish my own apps on the App Store and Google Play? Yes, on every plan. You can publish the customer apps yourself by following the documentation, or ask Ordering.co for support. Which systems does Ordering.co connect to? More than 50 payment gateways, more than 20 delivery partners, and more than 15 POS integrations, plus loyalty, CRM, analytics, and automation tools. Anything else can connect through the API and webhooks. Is the source code available? The frontend source code for the web storefront, customer apps, Merchant App, Driver App, and Dashboard is open source and included with every product. The backend source code is licensed only to enterprise organizations, under a separate agreement, after Ordering.co reviews the organization. Can Ordering.co run in my own cloud? Yes, with an enterprise package. Ordering.co installs the same backend in your AWS, Google Cloud, Microsoft Azure, or Railway account. Every other plan runs on managed AWS infrastructure that Ordering.co operates. How long does it take to launch? The scope sets the schedule: catalog preparation, integrations, custom work, and app store review can all affect it. Define your first working flow with the team before you set a launch date. Can I try it before I commit? Yes. Start a free trial with no credit card required, or explore the live restaurant and marketplace demos first. ## Don't rebuild ordering infrastructure. Build your business on top of it. Websites. Apps. Marketplaces. AI agents. Payments. Stores. Delivery. APIs. The infrastructure is already here. [Talk to Ordering.co](https://www.ordering.co/contact/)[See a live demo](https://www.ordering.co/demo/)