Learn about the business model & technology of Deliveroo
Getting the concept
How to create a site like Deliveroo – the guide for Startups
It’s been a pleasure for us to present such article like this since there are many startups who are starting a business for local delivery. I would like first to explain what is what Deliveroo does. Deliveroo is a site where you can choose a food provider (restaurant) out of a list according to your location.
Usually, you can order from the website and also from a mobile App. After we have mentioned what Deliveroo does, let´s review what tools in technology you will need if you are looking to do something similar.
One perfect solution & easy would be to get the software services of a company that offers one hundred percent of the products – Ordering.co is a company which does that and also offers support in case you have problems. Use this form to get assistance
Which tech tools do you need?
For your startup, you will need different products and platform so you can sell the products of the providers on your platform and to manage all products, prices, images logo and so on.
It is extremely important that you have the right quality for these products because your image, reputation, and conversion rate will depend on them. Also, the products have to do with the experience that your users will have when using your platform and this is a very important factor so people can judge if your service is good or not.
The products to create a site like Deliveroo are:
1. A multi-vendor online ordering website
The difference here in comparison with a normal online shop is that these sites provide a listing of providers so the user can choose one provider, check his menu and order the products he wants. The online ordering site should be mobile responsive, clean, great speed and a user-friendly design.
This multi-vendor website is a must if you want to create a site like Deliveroo.
This is nowadays extremely important for your startup. A big part of the users who like ordering food online want to use their smartphones and tablets to place an order. The mobile design for the website can a temporal solution to satisfy this need but having online ordering Apps will make the difference because your brand will be seen on their smartphone screens as an App. There are many other advantages like speed and user-friendliness if you decide to create your online ordering App.
Once the customer has ordered food online or any other product a driver must pick up the products and bring them to the correct address of the user who ordered. Nowadays, it is common that the users are well informed about the location of the driver and how long the delivery of the products will take. Real-time tracking is a feature that users are expecting and this belongs to high tech companies, that is why this is a must when you want to create a site like Deliveroo.
4. Business App for iOS and Android to receive orders
The communication with each of the food providers on the platform like Deliveroo is vital. The business App is essential because it allows the business owner or restaurant owners to get the orders sent with push notifications to a iOS or Android device. It is very common that business owners have a tablet on the counter or the kitchen of the restaurant.
With a business App, you can get sound notifications when an order has arrived. You can also accept or reject the order. Entering the approximate time for delivery is also a must nowadays because the users (who order food) want to be well informed.
A business app is necessary to create a site like Deliveroo
5. Delivery Dashboard to manage orders, routes & drivers
Controlling your drivers is one of the most important duties in the logistics once the user has placed an order. People do not like waiting for their food so your company must have a proper coordination of all drivers when they are working. The delivery Apps will give you the possibility to assign orders to them, but you have to coordinate who does what. The delivery dashboard lets you organize and manage the orders and drivers who are working for your company.
The delivery dashboard is also a must if you want to create a site like Deliveroo
6. Dashboard for upload & administration of content
To upload products, images, prices and other content you will also need a tool so you can do it from any device. With the dashboard, you can also upload static content, for example, an about us page, contact page and much more. With the dashboard, you can upload the product of each restaurant, and they can even have their account to log in and to modify their products, menus, price & opening times.
A dashboard is essential if you want to administrate well a site like Deliveroo.
7. Notify the business owner when an order comes in
Some of the business owners do not have smartphone or tablets. It is your job as a strong technology partner to offer a solution to this conflict. There are other ways to notify the business owner that there is a new order. For example the dashboard for administration, email, GPRS printers, Fax and much more.
Ordering.co can offer you many integrations already done to solve this disadvantage. Alternative notification channels are an excellent solution for the creation of a site like Deliveroo.
8. Payment gateways to accept payment online of users
We did not forget about this important feature. Your users feel very comfortable paying online. Most of the times the users do not have any cash at home and paying with the credit card or PayPal life easier. Accepting online payment is a basic feature for an online ordering system.