---
title: "Search and filters"
description: "Customers search and filter businesses and products by price, category, cuisine, and rating. Call center agents search customers by phone number."
canonical: https://www.ordering.co/features/search-and-filters/
---

[Ordering experience](https://www.ordering.co/features/all-features/?category=ordering#feature-catalog)

# Help customers find exactly what they want.

Customers search and filter your businesses and products by price, category, cuisine, service type, and rating, on your website, apps, and other channels. In the call center, agents search customers by phone number to bring up their account and take the order.

[Start for free](https://accounts.ordering.co/)[Book a demo](https://www.ordering.co/contact/?meeting=demo#book)

Included in every plan

Restaurant, Marketplace, and Enterprise

Works in

- Restaurant customer website
- Marketplace customer website
- Restaurant customer app
- Marketplace customer app

[See pricing](https://www.ordering.co/pricing/)

Search and filters

## What you can do

- ### Keyword search

  Customers search for products and businesses by name or keyword.

- ### Filter by price

  Set a price range to narrow product results to what fits the budget.

- ### Filter by category and attributes

  Narrow results by category, brand, color, and other product attributes.

- ### Sort results

  Sort by relevance, price, or popularity to surface the best matches or the best deals.

- ### Search businesses by location

  Find businesses by city, state, or zip code, or filter to those that deliver to a given address.

- ### Filter by cuisine, service, and rating

  Narrow businesses by cuisine or type, by delivery, pickup, or dine-in service, and by rating.

- ### Search by menu items and dietary needs

  Find businesses by the specific menu items, prices, or dietary restrictions they cover.

- ### Find a customer by phone in the call center

  Call center agents search a phone number to pull up a customer’s account and take or repeat an order.

Website and apps

## Advanced search across products

Customers narrow a long list of products down to what they actually want, without scrolling through everything a store sells.

- Search by keyword to find products with specific features or attributes
- Filter results by price range, brand, color, and size
- Filter to products on sale only
- Filter by brand to see only the products that brand makes
- Search for a specific product model number
- Sort results by relevance, price, or popularity

Website and apps

## A price range that fits the budget

On a search or category page, customers set the price range they want to shop in, and the results narrow to match it.

- Set a minimum and maximum price on the search or category page
- Results narrow automatically to products inside that range
- Set different price ranges to compare prices across similar products

Website and apps

## Find the right business, not just any business

Customers search for businesses by more than name, so they land on the restaurant, store, or service provider that actually fits what they need.

- Search by city, state, or zip code
- Filter to businesses that can deliver to the customer’s address
- Filter by cuisine or type of business
- Filter by service offered: delivery, pickup, or dine-in
- Filter by rating
- Search by the menu items, prices, and dietary restrictions a business covers

Call center

## Finding a customer by phone number in the call center

This is a staff tool, not a customer-facing search: when a customer calls in, the agent searches their phone number instead of asking them to repeat their details every time.

- An agent enters the customer’s phone number to retrieve their account instantly
- The customer’s information and order history appear on one screen
- The agent can take a new order or repeat a previous one without the customer restating details

## Good to know

- Phone number search is a call center tool for agents, separate from the search and filters customers use on the website and apps.

## Related

- [Marketplace business listing](https://www.ordering.co/features/marketplace-business-listing/)
- [Menu management](https://www.ordering.co/features/menu-management/)
- [Delivery areas and schedules](https://www.ordering.co/features/delivery-areas-and-schedules/)
- [Call center software](https://www.ordering.co/platform/ordering-call-center/)
- [Store discovery](https://www.ordering.co/features/store-discovery/)

[See all features](https://www.ordering.co/features/all-features/#feature-catalog)

## See how it fits your operation.

Start a free trial, or walk through your setup with the Ordering.co team.

Product guide: [Search, filter, and map businesses](https://docs.ordering.co/docs/products/website/discover/search-filter-businesses/)

[Start for free](https://accounts.ordering.co/)[Book a demo](https://www.ordering.co/contact/?meeting=demo#book)