--- title: "Reports and exports" description: "Filter Business reports by scope, read the order heat map, open Advanced and SLA reports, review payment history, and export orders, customers, and payments." canonical: https://www.ordering.co/features/reports-and-exports/ --- [Reports and reviews](https://www.ordering.co/features/all-features/?category=insights#feature-catalog) # See your orders and payments, then take the data with you. Filter Business reports by scope and period, spot your densest order zones on the heat map, open Advanced reports and SLA cards, review payment history, and export orders, customers, and payment reports to build your own analysis. [Start for free](https://accounts.ordering.co/)[Book a demo](https://www.ordering.co/contact/?meeting=demo#book) Included in every plan Restaurant, Marketplace, and Enterprise Works in - Dashboard [See pricing](https://www.ordering.co/pricing/) Reports and exports ## What you can do - ### Advanced report filters Filter Business reports by country, brand (when brand manager is active), business, timezone, date range or a preset period, sales channel, and order status. - ### Order heat map See a heat map of order locations in Business reports and in Advanced reports, to spot your densest order zones. - ### Advanced reports Open individual report cards for distance, drivers, sales, and more, each with its own filters. - ### SLA reports Track orders on time, at risk, or delayed, broken down by week. - ### Payment reports Review payment history and invoices by business or in one general report. - ### End-of-day reports Close each day with end-of-day reporting for your stores. - ### Order exports Export orders to CSV from Orders list, filtered by status group, with or without metafields. - ### Customer exports Export customer data to CSV from the Customers list, for the active view and filters. Dashboard ## Filter the scope before you read a report. Business reports starts with today, every business, and your browser timezone, then narrows to the scope you choose. - Filter by country, brand (when brand manager is active), and business to set the organizational scope - Set the timezone used for the report period before you compare periods - Choose a custom date range or a preset period, such as Last 7 days or Last 30 days - Limit the report to a sales channel, such as the customer app or ordering website - An order-status filter and subfilter narrow the report further Dashboard ## Spot your densest order zones on the map. A heat map plots order locations directly on a map, in Business reports and in Advanced reports. - Business reports groups orders from the same spot to show your densest order zones - The map reflects the active date range and business scope - Advanced reports has its own heat-map card, to help you spot locations for new stores or delivery points - Delivery reports has a heat map for delivery activity; see Driver reports for delivery and driver reporting Dashboard ## A catalog of cards to go deeper. Advanced reports is a catalog of individual report cards, each with its own filters; see the complete list in Business reports. - Each card has its own filters, and some cards can download the results they already loaded - SLA reports show orders on time, at risk, or delayed, broken down by week, and can be downloaded - SLA thresholds are configured separately, in Order timing and SLAs - Turn on an order-review reminder for customers where your project supports it Dashboard ## Payment history, by business or in general. Payment reports covers invoices and payment history, by business or in one general report. - Choose Reports by business for one store's invoices and payment history, or General report for a broader view - The general report's periods follow the payment method's configured billing cycle, such as weekly or monthly - Returned information can include orders, payment methods, fees, adjustments, refunds, deposits, and timestamps - Export a PDF payment history for a selected business and date range, or a CSV for the general report - Available fields and file contents can vary by business, period, payment method, and gateway Dashboard ## Take the data to your own reports. Beyond payment reports, several Dashboard screens export the data behind this page, so you can build your own reports. - Export orders to CSV from Orders list: every order in your scope, filtered by status group, with or without metafields, delivered by email to your profile address - Export customer data to CSV from the Customers list, for the active view and filters; see Customer records - Advanced reports and SLA reports download the results a card already loaded - Review manager's Business and Drivers tabs each export their own CSV - Payment reports add a PDF history per business and dates, or a CSV general report How it works ## From setup to the next order. 1. 01**Choose scope and period** Set country, brand, business, timezone, and date range (or a preset period) before you open a report. 2. 02**Review the report or the map** Read the filtered panels, the heat map, or the advanced report card you need. 3. 03**Export or download** Export orders or customers to CSV, download an advanced or SLA report, or get a payment PDF or CSV. ## Good to know - Timezone sets the bounds of the report period, so change it before you compare two periods: it can move orders near midnight into a different day. - Order, customer, and payment exports carry personal and financial data; keep them within your account's authorized scope. - There is no automatic connector to Data Studio yet; every export on this page is a manual download. ## Related - [Business reports](https://www.ordering.co/features/business-intelligence/) - [Driver reports](https://www.ordering.co/features/drivers-reports/) - [Customer records](https://www.ordering.co/features/customer-records/) - [Advanced reviews](https://www.ordering.co/features/advanced-reviews/) - [Order timing and SLAs](https://www.ordering.co/features/order-timing-and-slas/) - [Ordering Analytics](https://www.ordering.co/integrations/ordering-analytics/) [See all features](https://www.ordering.co/features/all-features/#feature-catalog) ## See how it fits your operation. Start a free trial, or walk through your setup with the Ordering.co team. Product guide: [Business reports](https://docs.ordering.co/docs/products/dashboard/reports/business-reports/) [Start for free](https://accounts.ordering.co/)[Book a demo](https://www.ordering.co/contact/?meeting=demo#book)