--- title: "Cart and ordering rules" description: "Set quantity limits, checkout fields by order type, store switching, and the confirmation page design for your cart and checkout." canonical: https://www.ordering.co/features/ordering-rules/ --- [Cart, checkout, and payments](https://www.ordering.co/features/all-features/?category=checkout#feature-catalog) # Set the rules that shape every cart and checkout. From quantity limits and special instructions on the menu to checkout fields by order type, store switching, and the confirmation page, decide how customers move from the menu to a finished order. [Start for free](https://accounts.ordering.co/)[Book a demo](https://www.ordering.co/contact/?meeting=demo#book) Included in every plan Restaurant, Marketplace, and Enterprise Works in - Restaurant customer website - Marketplace customer website - Restaurant customer app - Marketplace customer app [See pricing](https://www.ordering.co/pricing/) Cart and ordering rules ## What you can do - ### Quantity limits Set a minimum quantity to order for a product, or a maximum that fits in one order. - ### Special instructions control Turn off the special instructions field for products where notes don't apply. - ### One-click add from the menu Customers add an eligible simple product straight from its menu card, without opening the product form. - ### Cart editing Customers change quantities, remove a product, or clear the whole cart in a few clicks. - ### Real-time cart validation The cart rechecks availability, promotions, and totals when the customer submits the order. - ### Out-of-zone address alerts A store only shows up to customers whose address falls inside one of its delivery zones. - ### Checkout fields by order type Show or require checkout fields, such as name, mobile phone, or comments, separately for each order type. - ### Switch store from cart Customers move their cart to another location without losing items, as long as the new store carries the same products. - ### Order confirmation page design Choose the updated layout for the order confirmation page, or keep the classic design. Website and customer app ## Add a simple product in one click For eligible products, customers can skip the product form entirely and add the item straight from the menu card. - Works for simple, eligible products that don't need a choice, directly from the menu card - Turned on or off for the project from Platform settings, as Quick Add Product - The cart still checks availability and cart rules before accepting the item - A recognized product link can also add the product directly instead of opening its customization form Dashboard ## Quantity limits and special instructions, set per product Two controls in the product editor's Advanced tab shape what a customer can do with an item before it reaches checkout. - Minimum quantity to order, so a product can require ordering more than one - Maximum quantity to order, so a product can't exceed a set number per order - Hide special instructions, to turn off the notes field for a specific product Website and customer apps ## Review, edit, and revalidate the cart Before checkout, customers can adjust exactly what they're ordering, and the cart keeps its numbers current as they do. - Change a quantity with the plus or minus controls; a line at quantity one shows a trash action instead of reducing to zero - Reopen an eligible product to review its ingredients, options, and special instructions, then update it - Remove one product, or clear the whole cart, each with a confirmation step - The cart rechecks availability, promotions, and totals when the customer submits the order - The subtotal, discount, and total refresh after every accepted change Dashboard, website, and customer app ## Only stores that can reach the customer's address A store's delivery zones decide who can order from it, and get rechecked wherever the customer's address can change: the store listing, the store's page or checkout, and reordering. - Draw a delivery zone as a circle, a polygon, an everywhere area, or distance-based rings from the store - Each zone sets its own minimum order amount and delivery fee - A store with several zones charges the fee for whichever zone the customer's address falls in - If an address falls outside every zone a store has defined, that store doesn't appear in the customer's results - Changing the address on a store's page or at checkout rechecks the zones, and tells the customer when the new address is out of range - Reordering rechecks the zones again, in case the store's delivery area changed since the original order Dashboard ## Configure checkout fields for each order type Decide what customers see and what they must fill in at checkout, one order type at a time. - Configure one order type at a time: delivery, pickup, eatin, curbside, drive thru, seat delivery, catering delivery or pickup, or reservation - Turn each field's Status (shown) and Required (mandatory) on or off for that order type - Covers customer details such as name and mobile phone, the zipcode, and order preferences such as coupon, driver tip, and comments - Each switch saves as soon as you set it, so review the result before changing the next field - Applies to checkout only, not the fields asked at registration or sign-in Dashboard ## Switch stores without losing the cart A customer who started ordering from the wrong location of a multi-location brand doesn't have to start over. - Customers keep every item in the cart when they switch to a location that carries the same products - Without it, a customer who picked the wrong store has to empty the cart and start over - Turned on for the whole project from Dashboard settings Dashboard ## Choose the confirmation page design The order success and confirmation page customers see after checkout can use either of two layouts. - Choose the updated layout for the order success and confirmation page - Or keep the classic confirmation page design - Applies across the project from Dashboard settings How it works ## From setup to the next order. 1. 01**Set product and cart rules** In Categories & products, set a minimum or maximum quantity and turn off special instructions where they don't apply; turn Quick Add Product on from Platform settings. 2. 02**Configure checkout by order type** In Checkout by order type, choose an order type and set which fields are shown and required for it. 3. 03**Decide store switching and the confirmation page** Turn on store switching from the cart and choose the confirmation page design that fits your brand. ## Good to know - Quantity limits, special instructions, and quick add apply per product or per project from the Dashboard; store switching, checkout fields, and the confirmation page design apply across the whole project. - Checkout field settings save one field at a time, so review the result for the current order type before moving to the next. - A store's delivery zones decide whether it can reach a customer at all, before any other checkout rule applies. ## Related - [Payment methods](https://www.ordering.co/features/payment-methods/) - [Custom checkout fields](https://www.ordering.co/features/custom-checkout-fields/) - [Menu management](https://www.ordering.co/features/menu-management/) - [Pickup, delivery, and dine-in](https://www.ordering.co/features/pickup-delivery-and-dine-in/) - [Cart recovery](https://www.ordering.co/features/cart-recovery/) [See all features](https://www.ordering.co/features/all-features/#feature-catalog) ## See how it fits your operation. Start a free trial, or walk through your setup with the Ordering.co team. Product guide: [Manage the cart](https://docs.ordering.co/docs/products/website/cart-checkout/manage-cart/) [Start for free](https://accounts.ordering.co/)[Book a demo](https://www.ordering.co/contact/?meeting=demo#book)