--- title: "Order alerts and printing" description: "Choose a temporary or persistent new-order alert, send store orders to the right inbox, and print or export them from a system printer, PDF, or saved printer." canonical: https://www.ordering.co/features/order-alerts-and-printing/ --- [Order management](https://www.ordering.co/features/all-features/?category=orders#feature-catalog) # Hear about every order, then print or export it your way. Choose whether the Dashboard's new-order alert disappears or stays until your team closes it, send each store's orders to the inbox it uses, and print or export every order from the Business App or a connected printer. [Start for free](https://accounts.ordering.co/)[Book a demo](https://www.ordering.co/contact/?meeting=demo#book) Included in every plan Restaurant, Marketplace, and Enterprise Works in - Merchant app - Dashboard [See pricing](https://www.ordering.co/pricing/) Order alerts and printing ## What you can do - ### New-order alert style Choose whether the Dashboard's new-order alert disappears after a few seconds or stays on screen until your team closes it. - ### Order-receipt email per store Set the email address that receives a store's new orders when you add it, and edit it later from its Notifications. - ### Order summary before you print Review the order, customer and business details, items, and bill on the order summary before you print or export it. - ### System printer or PDF Print to a system printer through the device's print dialog, or save the order as a PDF, from the Business App. - ### Saved printers for tickets Configure a Star Micronics or Epson printer by nickname, paper width, and connection, then print a ticket from Ticket Preview. - ### Auto print after accepting an order Turn on Auto print after accepting order so an accepted order prints to every saved printer automatically. - ### A kitchen printer at the store Connect a GPRS kitchen printer to a store so accepted orders print automatically in the kitchen. - ### Pickup display Show customers which orders are ready for pickup. Dashboard ## Choose how the new-order alert behaves. The Dashboard shows a visual alert when a new order arrives. Choose whether it disappears automatically or stays until your team closes it. - No (Temporary): the alert appears on screen for a few seconds and then disappears automatically - Yes (Persistent): the alert remains on screen until an administrator interacts with it or closes it - Set the preference from Settings > Dashboard Customization, alongside the Dashboard's logo, sign-in background, favicon, title, and button color - The same notification preference also appears in the Dashboard product editor under My products Business App and Dashboard ## Print or export every order the way your team works. Review an order summary before you print it or save it as a PDF, connect saved printers for tickets, and print automatically in the kitchen. - The order summary shows the order, customer, and business details, items, and bill before you print it - Choose System printer to open the operating system's print dialog, or Save / Export PDF to generate a PDF - On iOS, Save / Export PDF opens the system share sheet; on Android, it opens the system print flow - Configure a saved printer by brand, Star Micronics or Epson, with a nickname, a paper width of 80 mm or 58 mm, and a Bluetooth, LAN/Wi-Fi, or USB connection - Auto print after accepting order prints a ticket automatically to every saved printer once it's turned on - A store can also connect a GPRS kitchen printer so accepted orders print automatically, without a manual step Dashboard ## Send each store's orders to the inbox it uses. Every store has an order-receipt email that receives its new orders as they come in. - Set the order-receipt email when you add a new store, in Receive orders - Edit it later from the store's Notifications - Order details are delivered to that address as soon as an order comes in How it works ## From setup to the next order. 1. 01**Set the alert style** Choose a temporary or persistent new-order alert from Settings > Dashboard Customization. 2. 02**Connect your printers and inbox** Add a saved printer by brand and connection, set a store's order-receipt email, and connect a kitchen printer where you use one. 3. 03**Print or export as orders arrive** Review the order summary, then print it to a system printer, save it as a PDF, or let Auto print and the kitchen printer handle it. ## Good to know - Auto print and the kitchen printer only work once you've connected and saved a printer. - Saved printers support the Star Micronics and Epson brands documented for the Business App, over Bluetooth, LAN/Wi-Fi, or USB. ## Related - [Order tracking and notifications](https://www.ordering.co/features/order-tracking-notifications/) - [Ordering Merchant](https://www.ordering.co/platform/ordering-merchant/) - [Cancellations and refunds](https://www.ordering.co/features/cancellations-and-refunds/) - [Business settings](https://www.ordering.co/features/platform-configuration-settings/) [See all features](https://www.ordering.co/features/all-features/#feature-catalog) ## See how it fits your operation. Start a free trial, or walk through your setup with the Ordering.co team. Product guide: [Configure a printer](https://docs.ordering.co/docs/products/business-app/printing/configure-printer/) [Start for free](https://accounts.ordering.co/)[Book a demo](https://www.ordering.co/contact/?meeting=demo#book)