---
title: "Driver Groups"
description: "Organize delivery-assignment logic with driver groups, then confirm the rules and availability required for your operation."
canonical: https://www.ordering.co/features/driver-groups/
---

Delivery operations

# Make driver groups part of the delivery plan.

Use driver groups to organize the assignment logic behind different delivery workflows, then define the rules your team needs to operate with confidence.

[Talk to Ordering.co ](https://www.ordering.co/contact/)[Explore driver workflows](https://www.ordering.co/features/driver-manager/#driver-side)

Availability, assignment criteria, routing behavior, and reporting depend on the selected products, configuration, integrations, and delivery services.

![Delivery drivers at work](https://www.ordering.co/media/features/a65461db1d8fe7b276c06506d5ad06382b2754b2d8baccab91b1e8e00ff037ed.webp)

01**Define the groups**

02**Set the rules**

03**Confirm the flow**

04**Review the result**

A deliberate assignment model

## Turn operational distinctions into a shared delivery plan.

Groups give operations teams a way to frame delivery assignment around the conditions that matter to their model. Set the criteria and behavior that fit your delivery operation.

1. 01

   ### Define the groups

   Start with the operational distinctions your delivery team needs to recognize.

2. 02

   ### Set the rules

   Document which order and driver conditions should be considered for each group.

3. 03

   ### Confirm the flow

   Validate assignment behavior, exceptions, integrations, and ownership before you go live.

4. 04

   ### Review the result

   Decide which group activity and delivery outcomes your operation needs to review.

Capability areas

## Use groups to ask better delivery questions.

Use these areas to plan how driver groups support assignment, visibility, and operating decisions for your delivery setup.

01![Group assignment illustration](https://www.ordering.co/media/features/14f918518c43eadd11793cb276134cd9d7fc557dfa43b79d89744d04370b4606.webp)

### Group assignment

Organize delivery assignments around preferences defined for each group.

02![Driver resource planning illustration](https://www.ordering.co/media/features/45c53952c0de5421c84ee12b0869a860be91388090c70e9832ba074010754a77.webp)

### Resource planning

Plan how drivers may be allocated or reallocated as operational needs change.

03![Operational oversight illustration](https://www.ordering.co/media/features/a47f5c39b2779a1805846503330534eed83936e0f82453ef546267eabf3cd0ea.webp)

### Operational oversight

Define the relevant driver qualifications or conditions for a delivery workflow.

04![Delivery routing illustration](https://www.ordering.co/media/features/7338ed4e73decbc40c94dfdfd14b7e8f12c135655ff3dc6ee08f33a4ed3815b3.webp)

### Routing inputs

Consider where grouping rules may inform the routing and delivery services in use.

05![Driver group activity illustration](https://www.ordering.co/media/features/0e40e290293b4334d3a17eb40fea41fb0591db585d206c8ff790872b4535a040.webp)

### Group activity

Identify which activity and delivery outcomes require operational review.

06![Delivery service design illustration](https://www.ordering.co/media/features/940bc87ee65c0ea5218a0c22d31a30c5710b13f0681317f4137ea7d08b06a392.webp)

### Service design

Account for delivery types or customer needs when designing group rules.

![Illustrative Delivery Automation screen with driver groups](https://www.ordering.co/media/features/77b0981fd4303cb672c61047e8c4de59cc057391289238bc3e4ed8f17bd368bb.webp)

Illustrative driver-group list in Delivery Automation.

The operations view

## Keep the group model visible to the people who run delivery.

Driver Groups can inform the operational view of assignments and coverage. Agree on the conditions, exceptions, and reporting needs before the workflow is configured.

- **Group ownership** — who maintains the operational rules?
- **Delivery coverage** — which delivery types need distinct handling?
- **Review signals** — which activity should the operation monitor?

Configuration questions

## Confirm the decision points before relying on a group rule.

Choose grouping criteria that fit your delivery model, such as brand, payment method, service area, or team responsibility.

Which products and delivery services are in scope? Which rules and exceptions require verification? Which data, integrations, and reports are required?

![Delivery team illustration](https://www.ordering.co/media/features/a8146e9b83f04a1616cc8900748e2fbf737ba5f7e9a4f5c4107cf84b2a70a66d.webp)

Designed around the operation

## Give delivery groups a clear operational purpose.

Start with how your operation assigns work today, then review the delivery rules and services your setup needs.

[Talk to Ordering.co](https://www.ordering.co/contact/)

## Shape delivery assignment around the work in the field.

Tell us how your teams group drivers, handle delivery differences, and review the work that follows.

Product guide: [Delivery groups in the Dashboard](https://docs.ordering.co/docs/products/dashboard/delivery/delivery-groups/)

[Talk to Ordering.co](https://www.ordering.co/contact/)[See pricing](https://www.ordering.co/pricing/)