---
title: "Customer address management"
description: "Customers save delivery addresses, pick one at checkout, set a default location, and your dashboard controls which address fields and countries appear."
canonical: https://www.ordering.co/features/customer-address-management/
---

[Cart, checkout, and payments](https://www.ordering.co/features/all-features/?category=checkout#feature-catalog)

# Help every order find the right door.

Customers save the addresses they use, pick the right one at checkout, and set a default so it is ready before they ask. From the dashboard, you decide which address details are required and which countries and cities customers can choose from.

[Start for free](https://accounts.ordering.co/)[Book a demo](https://www.ordering.co/contact/?meeting=demo#book)

Included in every plan

Restaurant, Marketplace, and Enterprise

Works in

- Restaurant customer website
- Marketplace customer website
- Restaurant customer app
- Marketplace customer app

[See pricing](https://www.ordering.co/pricing/)

Customer address management

## What you can do

- ### Save a new address

  Customers add a delivery address with a map pin and a few fields, then save it to their account.

- ### Saved places for next time

  Every saved address appears in a list customers pick from at checkout, with edit and delete controls.

- ### Choose the address for each order

  Customers pick which saved address, or a new one, an order goes to, right from checkout. If the address is outside the store’s delivery area, the store page and checkout say so, and a store that can’t deliver there doesn’t appear in the listing.

- ### A default delivery location

  Customers set a preferred location that pre-fills at the start of a new order.

- ### Address fields you control

  Turn address notes, an internal number, and a zip code on or off, and mark each as required, from the dashboard.

- ### Address verification

  A built-in check compares the entered address against a database of known addresses before checkout continues, catching a typo before it becomes a missed delivery.

- ### Country and city autocomplete

  Typing a few letters suggests matching countries and cities, so customers do not scroll a long list.

- ### Countries and cities you manage

  Add the countries and cities customers can choose from, with zone drop-down options for each city, from the dashboard.

Website and customer app

## Add and save a delivery address

Adding an address takes a map pin and a few fields, and it is ready to reuse the next time the customer orders.

- Add a new address from checkout or from account settings
- Drop a pin on the map or type the address
- Save it so it appears in the saved list next time
- Edit or delete a saved address at any time from account settings

![Ordering.co checkout on a laptop, with a What's your address panel listing saved places next to an Add new address panel showing a map and address fields.](https://www.ordering.co/media/blog/dacf3a5995324983dac37f6bf43174af9e6478c223cb9f2ca65556f7aff96339.jpg)

Website and customer app

## Choose from your saved places

Saved Places keeps every address a customer has used in one list, so checkout is a selection, not a form to fill out again.

- Every saved address appears in a Saved Places list at checkout
- Pick one from the list instead of typing it again
- Add a new address from the same list
- Edit or delete any saved address

![Ordering.co Saved Places panel at checkout, listing several saved addresses with edit and delete icons, an Add new address button, and Accept and Cancel buttons.](https://www.ordering.co/media/blog/4514f0baeab99c764455806ca15ef56a328c41b41bf033ed97829c118b7b2ecd.jpg)

Website and customer app

## Pick the right address for this order

Customers choose the delivery or pickup address for an order, and a default location saves them from entering it again on the next one. The address can be changed until the order is placed; after that, your team can update it from the Dashboard.

- Choose the delivery or pickup address for an order at checkout
- Useful for an order sent to an office or a different address than usual
- Set a default location that pre-fills so it does not need to be entered again
- Update the default location any time from account settings

![Ordering.co customer app with an Address List screen and a Where do we deliver form with fields for an internal number, a zip code, and address notes.](https://www.ordering.co/media/blog/b6b39ab128b5cb117d0f19b20a9a990acf42b9fec21263534fb39cbffbe575ec.jpg)

Dashboard

## Set the address details each order needs

Address Fields settings decide which details an address asks for, so delivery instructions arrive with the order instead of in a follow-up message.

- Turn address notes, an internal number, and a zip code on or off
- Mark any of these fields as required before checkout can continue
- Applies to every address a customer adds on your platform
- A built-in address verification check matches the entered address against a database of known addresses, so orders are delivered to a real, correct location

![Ordering.co dashboard Address Fields settings, listing Address, Address notes, Internal number, and Zipcode rows, each with a Required toggle and a Status toggle.](https://www.ordering.co/media/blog/e35e29da2442c6dc2062f0587a7699ea124a7091e2a41331b368f7e04a5864ea.webp)

Dashboard and checkout

## Autocomplete for countries and cities

Country and city autocomplete speeds up address entry, and the dashboard controls which countries and cities are on offer.

- Typing a few letters of a country or city suggests matching results as the customer types
- Add the countries and cities your business operates in from the dashboard
- Set zone drop-down options for each city

![Ordering.co checkout address form with a country and city autocomplete dropdown next to the dashboard Countries/Cities settings list and a City Settings panel.](https://www.ordering.co/media/blog/be0be4ce88380f200ecaca23052fc573850bb5f9e3296571522ffd542f2363c5.webp)

How it works

## From address to accurate delivery.

1. 01**Add the address**

   Drop a pin or type the address, add any details your settings ask for, and save it.

2. 02**Pick it at checkout**

   Choose a saved address, or the default location, in one tap.

3. 03**Update anytime**

   Edit or delete a saved address from account settings whenever it changes.

## Good to know

- Which address fields are required, and which countries and cities appear, follow your dashboard settings.

## Related

- [Delivery areas and schedules](https://www.ordering.co/features/delivery-areas-and-schedules/)
- [Pickup, delivery, and dine-in](https://www.ordering.co/features/pickup-delivery-and-dine-in/)
- [Account login and guest checkout](https://www.ordering.co/features/account-login-and-guest-checkout/)
- [Manual orders](https://www.ordering.co/features/manual-orders/)

[See all features](https://www.ordering.co/features/all-features/#feature-catalog)

## See how it fits your operation.

Start a free trial, or walk through your setup with the Ordering.co team.

Product guide: [Manage saved addresses on the Website](https://docs.ordering.co/docs/products/website/account/addresses/)

[Start for free](https://accounts.ordering.co/)[Book a demo](https://www.ordering.co/contact/?meeting=demo#book)