--- title: "Archies Colombia: a faster branded ordering website" description: "How Archies Colombia rebuilt its online ordering on Ordering.co, with custom product options, promotions, and delivery managed in one place." canonical: https://www.ordering.co/customers/archies-colombia/ --- ![Archies](https://www.ordering.co/assets/customer-logos/archies-colombia.webp) Customer story · Restaurant brand # A branded ordering website for an Italian restaurant in Colombia. Archies Colombia replaced its online ordering solution with Ordering.co. Guests now order from a faster, redesigned website with custom product options and promotions, while in-house and Rappi deliveries are managed in one place. [Talk to Ordering.co](https://www.ordering.co/contact/)[All customer stories](https://www.ordering.co/customers/) ![An Archies restaurant entrance with its red sign and checkered tablecloths, between a breakfast plate and two pasta dishes](https://www.ordering.co/_astro/restaurant-and-dishes.B-QHbbY3_2o4fAq.webp) - Market Colombia - Business type Italian restaurant - Channels Web ordering · Delivery · Pickup - Delivery partner Rappi The operating context ## An ordering website that had to do more. Archies Colombia is a restaurant based in Colombia that specializes in Italian cuisine. It wanted to update its online ordering solution to serve guests better and drive sales. Deliveries ran both through its own team and through external platforms such as Rappi, so the new platform also had to make that operation more efficient. ### What Archies Colombia needed - A platform with a broad range of features for its own requirements. - Special promotions and custom product configurations. - A better design, with more speed and security. - More efficient delivery, in-house and through external platforms such as Rappi. - An update that would lead to more sales and satisfied guests. How it connects ## From the website to the kitchen and the delivery. Guests order on the Archies website. Menus, product options, and promotions live on Ordering.co, and orders from the website and from Rappi are managed in one place. 1. ### Guests order from - [Archies ordering website](https://www.ordering.co/platform/ordering-web/) - Delivery or pickup 2. ### Ordering.co runs - Menu with custom product configurations - [Special promotions](https://www.ordering.co/features/advanced-offers/) - [Centralized order management](https://www.ordering.co/platform/ordering-merchant/) 3. ### Stores and delivery - [In-house deliveries](https://www.ordering.co/platform/ordering-delivery/) - [Orders from Rappi](https://www.ordering.co/platform/third-party-delivery/) What they built ## The surfaces behind Archies online ordering. ### Ordering website A redesigned website in the Archies brand, where guests choose delivery or pickup and start their order. - An improved design for a better ordering experience. - More speed and security in the ordering process. - Better SEO performance and more traffic to the website. [Explore Ordering Web](https://www.ordering.co/platform/ordering-web/) ![Archies ordering website home page with a free delivery promotion and buttons to choose delivery or pickup](https://www.ordering.co/_astro/website-home.CTb0FfVp_ZFWnlE.webp) ### Menu, product options, and promotions The menu presents Archies dishes with their own product configurations, and special promotions sit alongside the regular items. - Custom product configurations for different guest preferences. - Special promotions on the website. - Recommended dishes with photos, descriptions, and prices. [Explore advanced offers](https://www.ordering.co/features/advanced-offers/) ![Archies digital menu with a lasagna banner and recommended dishes such as BBQ pork pizza, chocolate lava cake, and chicken Alfredo](https://www.ordering.co/_astro/website-menu.DDbOhJpc_hBnAp.webp) ### Delivery and order management Guests pick delivery or a store for pickup, and the Archies team manages its own deliveries and orders from Rappi in one place. - Optimized in-house deliveries. - Orders from external platforms such as Rappi managed centrally. [Explore Ordering Delivery](https://www.ordering.co/platform/ordering-delivery/) ![Archies website set to pickup at the Centro Comercial Chipichape store, in front of the digital menu with recommended dishes](https://www.ordering.co/_astro/pickup-and-menu.DtXjZ9gj_Z2wgFv9.webp) Results ## What changed for Archies Colombia. - ### More sales A better ordering experience led guests to order more often. - ### More satisfied guests The new design, speed, and security improved guest satisfaction. - ### Positive feedback Guests responded well to the platform's features, promotions, and custom product configurations. - ### Better SEO Archies Colombia gained online visibility and more traffic to its website. - ### More efficient delivery In-house deliveries improved, and orders from external platforms such as Rappi are managed centrally. ## More customer stories Operators with a similar business, region, or setup. - Restaurant brandsMexico ### [Burger King Mexico](https://www.ordering.co/customers/burger-king/) Self-ordering kiosks trialed at an airport and deployed across multiple stores, plus online ordering. Products: Ordering Kiosk · Ordering Web · Loyalty & offers - Restaurant brandsMexico ### [Chili's Mexico](https://www.ordering.co/customers/chilis-mexico/) A responsive ordering website matching its US brand, with marketing and loyalty tools and built-in delivery logistics. Products: Ordering Web · Delivery · Loyalty & offers - Restaurant brandsMexico · Colombia ### [Domino's Pizza](https://www.ordering.co/customers/dominos-mexico-and-colombia/) Call center software with caller recognition, agent handoffs, secure card entry, and a menu new agents learn fast. Products: Call Center · Delivery ## Rebuilding the ordering website for your restaurant? Tell us about your menu, promotions, and delivery partners, and we'll show you how Ordering.co fits. [Talk to Ordering.co](https://www.ordering.co/contact/)[See a live demo](https://www.ordering.co/demo/)